Summary
Work History
Education
Skills
Work Availability
Timeline
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Nicolette Nichols

Dunkirk,NY

Summary

I have worked in management for close to 25 years. I have vast experience in retail operations, in Starbucks. I strive to maintain working relationships with staff but still make sure they understand what their job duties entail. I am a very competitive, creative and organized person. I am a hard worker, learn fast and excel in an environment that appreciates their employees. I am looking to grow my management skills, to build on the skills that I possess and learn new ones.

Versatile Production Supervisor knowledgeable about equipment operation, quality standards and safety hazards. Versed in documentation, compliance and scheduling. Streamlines workflow to maintain productivity and proactively addresses challenges to minimize downtime.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Work History

Production Supervisor/Team Lead

Nestle Purina
10.2024 - 05.2025
  • Maintained all office duties including payroll, scheduling for shifts needs based on production schedule, ensuring accurate Redzone data, pre-shift huddles with previous shift supervisor and then with my shift, line balancing to ensure we were meeting our shift’s tonnage.

Relief Team Lead

Nestle Purina
03.2024 - 10.2024
  • Learned all of the bag lines in the dry packing area, spin wrap palletizer area and the day to day duties in the office. I have a good working relationship with my associates.

Assistant Food Service Manager

Faculty Student Association
09.2020 - 05.2022
  • Run and maintain day to day operations working with Union and student employees. Scheduling, payroll, ordering and inventory control were done daily. I organized at each station and with all my staff. Every grill area, soup, salad bar, sandwiches, pasta bar, and brick oven pizza station where we made fresh pizzas.

Production Team Lead/Captain

Refresco
05.2022 - 03.2022
  • Maintain and help to operate 1 or more juice production lines each shift. Working with staff to depalletize bottles, fill, label, pack and palletize boxed juices for shipping. Work with managers and employees to create a good work environment and producing quality beverages.

Operations Manager

SUNY Fredonia - Faculty Student Association
06.2006 - 09.2020
  • Interviewing, hiring of staff, scheduling, payroll, managing day to day operations of a Starbucks Licenses Store following all Corporate standards, training with all employees including new hires, ordering (where we only received our orders once a week, so it had to be precise) and inventory control.

Assistant Manager

Faculty Student Association
05.2003 - 06.2006
  • Operations of the front office part of the Bookstore, ordered products and maintained C-store within the bookstore, trained and oversaw all the cashiers and their duties, helped to order and maintain the general merchandise, clothes and school supplies in the bookstore.

Supervisor

Faculty Student Association
07.2002 - 05.2000
  • Oversaw day to day closing operations of two different dining facilities on campus. One was an all you care to eat and the other was an a la carte dining. Handled any shift scheduling changes, scheduling, payroll, and some ordering.

Education

Regents Diploma -

Dunkirk High School

B.A. Science - Communications, Audio Production and Minor in English

State University College at Fredonia
05.2000

Skills

  • Quality control
  • Continuous improvement
  • Production management
  • Training and mentoring
  • Scheduling coordination
  • Safety procedures
  • Hiring and training
  • MS office

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Production Supervisor/Team Lead

Nestle Purina
10.2024 - 05.2025

Relief Team Lead

Nestle Purina
03.2024 - 10.2024

Production Team Lead/Captain

Refresco
05.2022 - 03.2022

Assistant Food Service Manager

Faculty Student Association
09.2020 - 05.2022

Operations Manager

SUNY Fredonia - Faculty Student Association
06.2006 - 09.2020

Assistant Manager

Faculty Student Association
05.2003 - 06.2006

Supervisor

Faculty Student Association
07.2002 - 05.2000

B.A. Science - Communications, Audio Production and Minor in English

State University College at Fredonia

Regents Diploma -

Dunkirk High School
Nicolette Nichols