Nicolette Still
Blythewood,SC
Summary
Sales professional with a strong track record at Steve Padgett's Honda, recognized for delivering exceptional customer service and sales outcomes. Skilled in understanding customer preferences through targeted inquiries and active engagement. Demonstrated success in maximizing sales by aligning offerings with customer needs.
Overview
7
7
years of professional experience
Work History
Sales Professional
Steve Padgett's Honda of Lake Murray
Columbia, SC
01.2024 - Current
- Negotiate pricing, financing, and trade-in options to close deals successfully.
- Provided training and mentorship to new sales staff on best practices and procedures.
- Follow up with potential and previous customers to build loyalty and drive repeat business.
- Process sales paperwork and ensure compliance with dealership and legal requirements.
- Cultivated strong customer relationships through active listening and personalized service.
- Assisted customers with financing options and vehicle trade-ins during sales processes.
Internet Sales Manager
Mazda of Columbia
Columbia, SC
01.2022 - 01.2024
- Responded to online sales inquiries via email, chat, and phone, successfully converting leads into sales.
- Trained staff on effective online sales techniques and customer service best practices.
- Analyzed market trends to identify opportunities for product offerings and pricing adjustments.
- Tracked leads using CRM tools and followed up with customers for enhanced engagement.
- Identified areas for improvement by analyzing sales data and performance metrics.
- Optimized dealership website content to reflect accurate vehicles, pricing, and promotional offers.
Sales Professional
Toyota Motor Corporation
Columbia, SC
01.2019 - 01.2022
- Presented comprehensive details on vehicle features, performance, and pricing to customers.
- Negotiated pricing, financing, and trade-in options to close sales effectively.
- Followed up with potential and previous customers to strengthen loyalty and retention.
- Processed sales paperwork to ensure adherence to dealership regulations.
- Explained product features and benefits, demonstrating extensive knowledge.
- Collaborated with team members to meet daily sales goals and enhance performance.
- Utilized CRM software to document customer interactions and optimize communication.
Education
Bachelor of Science - Cybersecurity
ECPI University
10-2026
Associate of Arts -
Spartanburg Methodist College
01.2021
High School -
Newberry High
01.2019
Skills
- Creative
- Problem-solving
- CRM(Customer Relationship Management)
- Customer Service
- Dreamweaver
- Negotiation
- Automotive Sales
- Product Knowledge
- Time Management
- Detail-oriented
- Sales strategy
- Cold calling
- Sales presentations
- Deal structuring
- Performance tracking
- Relationship building
- Online sales strategies
- Cybersecurity fundamentals
- Data analysis
- Technical support
- Team collaboration
Timeline
Sales Professional
Steve Padgett's Honda of Lake Murray
01.2024 - Current
Internet Sales Manager
Mazda of Columbia
01.2022 - 01.2024
Sales Professional
Toyota Motor Corporation
01.2019 - 01.2022
Bachelor of Science - Cybersecurity
ECPI University
Associate of Arts -
Spartanburg Methodist College
High School -
Newberry High