Nicolette Vallin
Temecula,CA
Summary
Dynamic Benefits Specialist with a proven track record at Assembly Health, excelling in benefits verification and patient advocacy. Skilled in effective communication and data entry accuracy, I ensure seamless insurance processing and enhance client satisfaction through expert guidance. Committed to delivering exceptional service and supporting patients in their treatment journeys.
Overview
12
12
years of professional experience
Work History
Benefits Specialist
Assembly Health
Temecula, CA
08.2023 - Current
- Manage benefits verification for behavioral health patients and individuals seeking treatment.
- Assess insurance coverage and eligibility, ensuring accurate and timely processing.
- Communicate coverage details to treatment facilities for seamless patient admissions.
- Provide support and guidance to clients regarding their benefits and treatment options.
Sales Associate
ALDIS
Temecula, CA
06.2020 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated a variety of machinery and tools safely and efficiently.
- Assisted customers at registers, and efficiently handled cash transactions.
- Unloaded, organized, and stocked inventory to maintain smooth store operations.
Behavioral Health Technician
Pacific Bay Recovery
San Diego, CA
02.2016 - 02.2020
- Supported planning and delivery of group-oriented programs and outings.
- Performed patient intakes, ensuring medication accuracy.
- Delivered supportive and understanding care to clients.
- Maintained accurate documentation of patient progress and treatments received.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Receptionist
Rosenberg, Schpall, and Ziegen LLC
San Diego, CA
04.2013 - 12.2015
- Assisted with administrative tasks such as filing documents, photocopying materials, preparing mailings, and faxing correspondence.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Scheduled appointments with attorneys and other staff members.
- Managed office supplies by ordering items as needed and organizing inventory records.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Education
High School Diploma -
CHULA VISTA SENIOR HIGH
Chula Vista, CA06-2011
Skills
- Benefits verification
- Insurance eligibility
- Patient advocacy
- Data entry accuracy
- Customer service
- Microsoft Excel
- Time management
- Effective communication
Timeline
Benefits Specialist
Assembly Health
08.2023 - Current
Sales Associate
ALDIS
06.2020 - 08.2023
Behavioral Health Technician
Pacific Bay Recovery
02.2016 - 02.2020
Receptionist
Rosenberg, Schpall, and Ziegen LLC
04.2013 - 12.2015
High School Diploma -
CHULA VISTA SENIOR HIGH
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