Nicolette Branch
Compton,CA
Summary
Seasoned Security Supervisor with a robust background in high-stakes environments. Excelled in surveillance, access control, and emergency response, enhancing safety and customer satisfaction. Skilled in conflict de-escalation and CPR, demonstrating superior customer service and security management. Proven track record of reducing risk and fostering secure, welcoming atmospheres.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts, fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Experienced Security Monitor with quick instincts. I will actively monitor surroundings and client's physical, monetary and personnel assets. Establish policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling things and people of high security protocol.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level security post commander position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Security Officer
City of Los Angeles
11.2015 - 02.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority and giving top priority customer service
- Acted quickly during emergency situations to reduce opportunity for damage and injury to guest's and/or personnel
- Access Control on and around the LAX airfield
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- CPR and Defensive tactics certified
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Supervisor
Securitas Security Services USA
02.2005 - 11.2015
- Conducted regular patrols of facilities to detect and deter security threats.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
Education
Associate of Science - Criminal Justice
El Camino College
Torrance, CA05-2014
High School Diploma -
North High School
3620 W. 182nd St. Torrance, CA 9050405-2003
Skills
- General security
- Superior customer service
- Surveillance systems
- Patrol operations
- Conflict de-escalation via Verbal Judo
- Arrest and control
- Defensive tactics
- CPR
- Access Control, especially in high security protocol situations
- Conflict de escalation via Verbal Judo
- Security management
- Alarm monitoring
- Security training
Certification
- BSIS certified security officer
- CPR certified
- Defensive tactics
Timeline
Security Officer
City of Los Angeles
11.2015 - 02.2024
Security Supervisor
Securitas Security Services USA
02.2005 - 11.2015
- BSIS certified security officer
- CPR certified
- Defensive tactics
Associate of Science - Criminal Justice
El Camino College
High School Diploma -
North High School
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