Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolette M. Stewart

Jacksonville

Summary

Seasoned recruitment professional with 8 years of experience. Find best candidates that meet job needs and enhance company operations. Knowledgeable about wide range of traditional and digital recruitment strategies.

Overview

9
9
years of professional experience

Work History

Customer Service Representative-Remote

Maximus Federal Services
07.2024 - 09.2024
  • Responded to high volume incoming calls regarding Federal Student Aid (FSA) Loan Servicing.
  • Implemented Account Analysis on call with borrower, advised them of current status of account and resolutions.
  • Utilized available systems, knowledgebase, standard technology such as telephone, email and web browser to respond to inquiries and perform job duties.
  • Referred escalated calls or inquiries to appropriate levels as needed.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Recruitment Marketing – Events Project Manager

Walmart
06.2022 - 02.2023
  • Collaborated and strategized with Trucking/ Mechanical Team for Branding/Recruiting for high foot-traffic Recruiting/Marketing Events
  • Created Tasks Sheets to complete Project Management before and after task sheets for attendees
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Worked with Show Coordinators and Vendors to gain the best exposure and seek sponsorship opportunities for additional marketing
  • Coordinated shipping for Exhibitor Booth and Marketing Collateral before and after events
  • Tracked expenses for current and future shows
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Connected with other industry leaders on social media and posted show information for additional exposure
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Researched and collected data on how to improve events
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
  • Created content and created attraction for events and recruiting pipeline.

Sr. Talent Sourcer

Walmart
05.2021 - 06.2022
  • Leveraged market data and insights to help advise the business into making strategic hiring decisions and plans to be more competitive in gaining candidates
  • Developed and created attractive job descriptions and ads to attract passive/active candidates
  • Developed creative strategies for passive candidate outreach, resulting in a higher response rate.
  • Monitored high-volume job applications and screened candidates resumes to send to Manager/HR on-site for over 12 locations
  • Made necessary changes to campaigns/job descriptions to gain the quality and quantity applicants for hiring employers
  • Created and presented employers/partners/candidates with presentations via phone/zoom
  • Followed-up on needs analysis and created an advertisement campaign for blue collar, driver and manager roles
  • Sourced by using established ATS, LinkedIn Recruiter Seat, Internet job boards, Handshake, local workforce partnerships and Social Media Platforms finding potential passive and active candidates; and interacted on platforms
  • Advertised job opportunities on social media platforms and job boards.
  • Additionally, creatively found new avenues to uncover talent
  • Created strong, diverse, pipelines of quality candidates for various positions across departments
  • Maintained a high level of candidate satisfaction by providing timely feedback and clear communication throughout the recruitment process.
  • Partnered with brand marketing team to ensure consistent approach to social media postings driving awareness and interest in our brand
  • Exemplified care, compassion, and concern for each candidate in the process engaging candidate experience.
  • Continuously and proactively expedited processes for talent sourcing process and overachieve goals of candidates needed
  • The ability to kick up influx recruitment to 350-600 candidates per week for Fulfillment Center positions.

Sr. Recruitment Marketing Consultant

GANNETT Media-USA TODAY Network
09.2015 - 05.2021
  • Assisted with digital and print advertising needs for local and national employers for hiring advertisement
  • Helped Sourced and Recruit for roles from blue collar to health care
  • Served as a consultant to managers and HR about how to create ads and attract candidates for digital/print and other forms of media advertisement
  • Negotiate with ad agencies, keep updated of national rates
  • Monitored job applications data and follow-up with legal ads with tear sheets and ROI for campaigns
  • Created and presented employers with presentations via phone and in-person of services
  • Follow-up on needs analysis and create an advertisement campaign
  • Consult with candidates on current recruitment trends, competitors and how to reach candidates for hard-to-fill positions
  • Advise of job boards to reach candidates and the pros and cons of them
  • Implemented creative solutions to address unique challenges faced by clients in a variety of industries.
  • Interpret data from Wanted Analytics and other recruitment tools
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Provide data from search marketing
  • Use CRM to track customer information and sales goals
  • Proven track record of business development
  • Achieved at least 85% of revenue goal monthly
  • Retain customers through promotions, needs analysis and contracts
  • Plan and execute events related to hiring and educating locals on current hiring trends/tools/solutions
  • Helped brand local territories through various media to attract clients.
  • Planned and executed events and marketing programs to increase qualified leads.

Education

Certificate in Human Resources -

Capella University
2014

Master of Science - Human Services

Capella Univeristy
2011

Bachelor of Science - Public Relations – Marketing

Florida Agricultural And Mechanical University
Tallahassee, FL
2008

Skills

  • Analyzing Data
  • Relationship Building
  • Attention to Detail
  • Sourcing Strategies
  • Multitasking
  • Recruitment Marketing
  • Market Research
  • Talent Acquisition
  • Project Management

Timeline

Customer Service Representative-Remote

Maximus Federal Services
07.2024 - 09.2024

Recruitment Marketing – Events Project Manager

Walmart
06.2022 - 02.2023

Sr. Talent Sourcer

Walmart
05.2021 - 06.2022

Sr. Recruitment Marketing Consultant

GANNETT Media-USA TODAY Network
09.2015 - 05.2021

Certificate in Human Resources -

Capella University

Master of Science - Human Services

Capella Univeristy

Bachelor of Science - Public Relations – Marketing

Florida Agricultural And Mechanical University
Nicolette M. Stewart