Seasoned recruitment professional with 8 years of experience. Find best candidates that meet job needs and enhance company operations. Knowledgeable about wide range of traditional and digital recruitment strategies.
Overview
9
9
years of professional experience
Work History
Customer Service Representative-Remote
Maximus Federal Services
07.2024 - 09.2024
Responded to high volume incoming calls regarding Federal Student Aid (FSA) Loan Servicing.
Implemented Account Analysis on call with borrower, advised them of current status of account and resolutions.
Utilized available systems, knowledgebase, standard technology such as telephone, email and web browser to respond to inquiries and perform job duties.
Referred escalated calls or inquiries to appropriate levels as needed.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Recruitment Marketing – Events Project Manager
Walmart
06.2022 - 02.2023
Collaborated and strategized with Trucking/ Mechanical Team for Branding/Recruiting for high foot-traffic Recruiting/Marketing Events
Created Tasks Sheets to complete Project Management before and after task sheets for attendees
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Worked with Show Coordinators and Vendors to gain the best exposure and seek sponsorship opportunities for additional marketing
Coordinated shipping for Exhibitor Booth and Marketing Collateral before and after events
Tracked expenses for current and future shows
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Connected with other industry leaders on social media and posted show information for additional exposure
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Researched and collected data on how to improve events
Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
Created content and created attraction for events and recruiting pipeline.
Sr. Talent Sourcer
Walmart
05.2021 - 06.2022
Leveraged market data and insights to help advise the business into making strategic hiring decisions and plans to be more competitive in gaining candidates
Developed and created attractive job descriptions and ads to attract passive/active candidates
Developed creative strategies for passive candidate outreach, resulting in a higher response rate.
Monitored high-volume job applications and screened candidates resumes to send to Manager/HR on-site for over 12 locations
Made necessary changes to campaigns/job descriptions to gain the quality and quantity applicants for hiring employers
Created and presented employers/partners/candidates with presentations via phone/zoom
Followed-up on needs analysis and created an advertisement campaign for blue collar, driver and manager roles
Sourced by using established ATS, LinkedIn Recruiter Seat, Internet job boards, Handshake, local workforce partnerships and Social Media Platforms finding potential passive and active candidates; and interacted on platforms
Advertised job opportunities on social media platforms and job boards.
Additionally, creatively found new avenues to uncover talent
Created strong, diverse, pipelines of quality candidates for various positions across departments
Maintained a high level of candidate satisfaction by providing timely feedback and clear communication throughout the recruitment process.
Partnered with brand marketing team to ensure consistent approach to social media postings driving awareness and interest in our brand
Exemplified care, compassion, and concern for each candidate in the process engaging candidate experience.
Continuously and proactively expedited processes for talent sourcing process and overachieve goals of candidates needed
The ability to kick up influx recruitment to 350-600 candidates per week for Fulfillment Center positions.
Sr. Recruitment Marketing Consultant
GANNETT Media-USA TODAY Network
09.2015 - 05.2021
Assisted with digital and print advertising needs for local and national employers for hiring advertisement
Helped Sourced and Recruit for roles from blue collar to health care
Served as a consultant to managers and HR about how to create ads and attract candidates for digital/print and other forms of media advertisement
Negotiate with ad agencies, keep updated of national rates
Monitored job applications data and follow-up with legal ads with tear sheets and ROI for campaigns
Created and presented employers with presentations via phone and in-person of services
Follow-up on needs analysis and create an advertisement campaign
Consult with candidates on current recruitment trends, competitors and how to reach candidates for hard-to-fill positions
Advise of job boards to reach candidates and the pros and cons of them
Implemented creative solutions to address unique challenges faced by clients in a variety of industries.
Interpret data from Wanted Analytics and other recruitment tools
Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
Provide data from search marketing
Use CRM to track customer information and sales goals
Proven track record of business development
Achieved at least 85% of revenue goal monthly
Retain customers through promotions, needs analysis and contracts
Plan and execute events related to hiring and educating locals on current hiring trends/tools/solutions
Helped brand local territories through various media to attract clients.
Planned and executed events and marketing programs to increase qualified leads.
Education
Certificate in Human Resources -
Capella University
2014
Master of Science - Human Services
Capella Univeristy
2011
Bachelor of Science - Public Relations – Marketing
Florida Agricultural And Mechanical University
Tallahassee, FL
2008
Skills
Analyzing Data
Relationship Building
Attention to Detail
Sourcing Strategies
Multitasking
Recruitment Marketing
Market Research
Talent Acquisition
Project Management
Timeline
Customer Service Representative-Remote
Maximus Federal Services
07.2024 - 09.2024
Recruitment Marketing – Events Project Manager
Walmart
06.2022 - 02.2023
Sr. Talent Sourcer
Walmart
05.2021 - 06.2022
Sr. Recruitment Marketing Consultant
GANNETT Media-USA TODAY Network
09.2015 - 05.2021
Certificate in Human Resources -
Capella University
Master of Science - Human Services
Capella Univeristy
Bachelor of Science - Public Relations – Marketing