Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Dickens

Nashville,TN

Summary

Experienced recruiting leader with 8+ years of full-cycle hiring across clinical, behavioral health, and operational roles in fast-paced healthcare environments. Proven success sourcing licensed providers, building diverse pipelines, and scaling remote-first teams with a strong focus on empathy and candidate experience. Passionate about connecting mission-aligned clinicians to care delivery models that make a real impact—especially in underserved communities. Adept with sourcing platforms, ATS systems, and process improvements to support rapid growth and inclusive hiring.

Overview

13
13
years of professional experience

Work History

Senior Talent Acquisition Partner

CareBridge Health
06.2022 - 06.2025
  • Recruited clinical professionals across multiple states, including nurses, therapists( OT, PT, COTA, PTA) behavioral health providers, care coordinators, and remote-based staff supporting complex, vulnerable populations.
  • Managed high-volume, full-cycle hiring pipelines across clinical, operational, and tech teams in a remote-first, mission-driven startup environment.
  • Partnered with hiring managers to define candidate profiles, improve interview processes, and implement inclusive sourcing strategies.
  • Drove sourcing efforts through LinkedIn Recruiter, referral programs, and outbound campaigns to identify and engage top-tier clinical talent.
  • Maintained and optimized workflows within Greenhouse ATS; contributed to onboarding processes and policy development post-acquisition.
  • Supported people ops functions including internal communications, culture initiatives, and HR compliance for distributed teams.
  • Fostered strong relationships with clinical leaders, increasing trust in TA processes and improving offer acceptance rates.

Healthcare Recruiter, Strategic Accounts

Trustaff
11.2021 - 06.2022
  • Executed targeted recruitment strategies for healthcare clients, successfully placing top talent in nursing, allied health, and administrative roles.
  • Built and maintained strong client relationships, ensuring staffing solutions aligned with client needs and expectations.
  • Used market insights to optimize recruitment processes, improving placements and client retention.
  • Sourced and placed licensed clinical staff in acute and post-acute settings, including behavioral health roles.

Regional Director

Bluebird Homecare
03.2021 - 11.2021
  • Partnered with healthcare clients to provide tailored staffing solutions, strengthening long-term business relationships.
  • Led end-to-end hiring for direct care providers, supporting clients with Alzheimer’s, dementia, and behavioral needs while optimizing sourcing and placement techniques.
  • Executed high-volume recruitment strategies, successfully placing top-tier talent in clinical and administrative roles.
  • Developed strategic partnerships with local healthcare providers to expand service offerings and improve patient outcomes.

Community Manager

Grubb Ventures
01.2020 - 03.2021
  • Ensure cost-effective operations while elevating property value and year-over-year revenue growth.
  • Exercise highly responsive customer service and relationship building to strengthen tenant satisfaction, retention, referrals, and recurring revenue streams.
  • Elevate consumer demand and brand awareness as well as visibility by contributing to digital and social media marketing campaign strategies.
  • Give compelling and persuasive presentations of properties to prospective tenants of diverse demographics. Coordinate applications and move-in procedures with attention to detail and superior interpersonal skills.

Executive Director

Cambridge Village Independent Senior Living
09.2018 - 01.2020
  • Directed, coached, and mentored 13 managers and a total of 65 overall personnel performing high-quality care for 200+ residents with visitor management and community event program oversight.
  • Oversaw budgeting and financial planning, ensuring fiscal responsibility and alignment with organizational goals.
  • Sustained profitability and market competitiveness by driving corrective actions, cost controls, budget allocation, streamlining processes, elevating census, enforcing a higher caliber of standards and quality.
  • Led operational strategy to enhance resident services and community engagement initiatives.
  • Addressed employee, family, and resident concerns and conflicts with polished professionalism, integrity, and a commitment to exceptional service quality.

Resident Relations Director

Cambridge Village Independent Senior Living
09.2016 - 09.2018
  • Facilitated communication between residents, families, and management to resolve concerns swiftly.
  • Developed resident engagement programs to enhance community interaction and satisfaction.
  • Analyzed resident feedback data to identify trends and propose actionable recommendations.
  • Established partnerships with local organizations to enrich resident experiences through external activities.

Activity Director

Carillon Assisted Living
08.2014 - 09.2016
  • Developed and implemented engaging recreational programs for diverse resident interests.
  • Collaborated with healthcare staff to ensure safety and well-being during activities.

Recreational Therapist

Elderhaus, PACE
06.2012 - 08.2014
  • Developed individualized treatment plans based on patient assessments and therapeutic goals.
  • Facilitated group therapy sessions to enhance social skills and emotional well-being.
  • Collaborated with interdisciplinary teams to coordinate comprehensive care for participants.

Education

Bachelor of Arts - Recreational Therapy, Psychology Minor

University of North Carolina at Wilmington
Wilmington, NC

Skills

  • Clinical Recruiting
  • Diversity Sourcing
  • Applicant Tracking System
  • Behavioral Health Hiring
  • Boolean Search
  • Vendor Management
  • Budgeting
  • Training
  • Process Improvement
  • Team Collaboration
  • Full Cycle Recruiting
  • Relationship Building
  • Project Management
  • Diversity and Inclusion
  • Candidate Experience
  • Data Analytics
  • Strategic Sourcing
  • Talent Pipeline Development
  • Mentoring
  • Community Outreach
  • Remote Team Hiring
  • Candidate Relationship Management
  • Outreach
  • Microsoft Suite
  • Outlook
  • Greenhouse
  • Workday
  • ADP
  • LinkedIn Recruiter
  • Indeed Recruiter
  • Onboarding

Timeline

Senior Talent Acquisition Partner

CareBridge Health
06.2022 - 06.2025

Healthcare Recruiter, Strategic Accounts

Trustaff
11.2021 - 06.2022

Regional Director

Bluebird Homecare
03.2021 - 11.2021

Community Manager

Grubb Ventures
01.2020 - 03.2021

Executive Director

Cambridge Village Independent Senior Living
09.2018 - 01.2020

Resident Relations Director

Cambridge Village Independent Senior Living
09.2016 - 09.2018

Activity Director

Carillon Assisted Living
08.2014 - 09.2016

Recreational Therapist

Elderhaus, PACE
06.2012 - 08.2014

Bachelor of Arts - Recreational Therapy, Psychology Minor

University of North Carolina at Wilmington

Similar Profiles

CREATE PROFILE
Nicole Dickens