Nicoll C Rodriguez
Long Beach,CA
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards.
Overview
4
4
years of professional experience
Work History
Housekeeping Room Attendant
Hyatt regency Irvine
Irvine, CA
12.2023 - 10.2024
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
Housekeeping Room Attendant
Montage Resort and Spa
Laguna Beach, CA
02.2023 - 01.2024
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.u
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Replenished room amenities according to established guidelines.
Housekeeping and Laundry Attendant
The Waterfront Beach Resort, a Hilton Hotel
Huntington Beach, CA
01.2021 - 02.2023
- Assisted guests with their laundry needs by providing instructions and assistance in using the laundry machines.
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Stocked linen closets with fresh linens and supplies.
- Responded to guest requests for extra towels, blankets or other items.
- Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Reported any maintenance issues to the manager immediately for resolution.
- Changed bed sheets daily according to hotel standards and procedures.
- Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
- Swept walkways around the building exterior as part of outdoor cleaning tasks.
Education
High School Diploma -
Intituto Técnico Comercial Del Norte
Colombia01-2017
Skills
- Guest Relations
- Dusting furniture
- Vacuuming and sweeping
- Ordering cleaning supplies
- Sanitization procedures
- Cleaning bathrooms
- Washing windows
- Restocking supplies
- Stain Removal
- Folding clean laundry
- Cleaning techniques
- Turndown service
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Housekeeping Room Attendant
Hyatt regency Irvine
12.2023 - 10.2024
Housekeeping Room Attendant
Montage Resort and Spa
02.2023 - 01.2024
Housekeeping and Laundry Attendant
The Waterfront Beach Resort, a Hilton Hotel
01.2021 - 02.2023
High School Diploma -
Intituto Técnico Comercial Del Norte
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