Nicolle Diaz
Summary
Dynamic and versatile Retail Sales Associate with a track record of excellence at Target, I excel in customer service and problem-solving. Demonstrated ability to enhance team collaboration and boost customer satisfaction through effective communication and empathy. Proficient in bilingual communication, I bring a positive attitude and critical thinking skills to every challenge.
Overview
2
2
years of professional experience
Work History
Team Member
Target Corporation
10.2023 - 03.2024
- Contributed to team success by completing jobs quickly and accurately.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
Crew Member
Taco Bell
09.2022 - 06.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Trained new crew members on company policies, procedures, and best practices for optimal performance.
Retail Sales Associate
Burlington
10.2021 - 12.2021
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Welcomed customers and helped determine their needs.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
High School Diploma -
Nueva Esperanza Academy
301 W Hunting Park Ave06.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Self Starter
- Problem-solving abilities
- Critical Thinking
- Fluent Bilingualism
- Patience and Empathy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Target Corporation
10.2023 - 03.2024
Crew Member
Taco Bell
09.2022 - 06.2023
Retail Sales Associate
Burlington
10.2021 - 12.2021
High School Diploma -
Nueva Esperanza Academy
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