Bilingual with a background in pharmaceutical healthcare, customer service, and sales. Experienced in working within a fast-paced, detail-oriented environments. Proficient in patient care, administrative tasks, and pharmaceutical clinical procedures. I'm excited to leverage the skills gained as a pharmacy technician and experience in customer-facing roles to contribute to a dynamic healthcare team.
-Greet guests warmly and professionally
-Provide knowledgeable recommendations on menu items, wine pairings, and making a personalized experience for the guest.
-Anticipate and fulfill guests needs or special request with discretion and professionalism.
-Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
-Meticulously upholding restaurant's cleanliness and organization while adhering to rigorous health and safely concerns.
-Collaborating with team members and management to ensure flawless service.
-Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
-Accurately prepare and dispense medications as prescribed, ensuring proper labeling.
-Maintain precise records of prescriptions, patient information, and inventory.
-Provided excellent customer service by answering inquires, advising on over-the-counter medications, and handling all pharmacy tasks.
-Resolved non-routine issues like third-party billing, computer system, medication prior authorizations, and customer service issues.
-Processed over 400 prescriptions daily in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
-Provided training to new pharmacy technicians and performing other duties needed.
-Knowledgeable of all T-Mobile promotions and up to date with all trainings.
-Trained operations and can fully open and close store with all daily standards.
-Great rapport with customers so I had a high return rate with customers.
-Worked quickly and efficiently, and can do well under any and all circumstances.
-Familiar with all devices and products we have in store and what to be expecting in the near future.
-Developed in team membership skills so when coworkers were with customers I could always help them with sales to reach maximum revenue opportunities.
-Greeted guested and gave safety guidelines for the duration of there time at the venue.
-Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts.
-Worked effectively with fellow team members in fast-paced environments.
-Engaged with guests to make sure they were having the most memorable experience while at Topgolf and to ensure their return.
-Met incoming customers and provided immediate assistance.
-Received items from customers and scanned them quickly while checking for accuracy.
-Assisted with and coordinated prompt delivery pf purchases as needed.
-Provided excellent service to insure repeat customers.