Nicolle Neill
Newark,OH
Summary
Goal-driven Assistant Store Manager with 15 year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.
Overview
18
18
years of professional experience
Work History
Environmental Services Housekeeper
Licking Memorial Hospital
Newark, OH
02.2024 - Current
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Assistant Store Manager
Turkey Hill Minit Markets
Heath, OH
02.2009 - 05.2024
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Assistant Store Manager
Arby's Restaurant
Heath, OH
10.2006 - 02.2009
- Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
- Handled scheduling for store shifts to achieve adequate staffing.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Examined merchandise to correctly price and display products.
- Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
Education
High School Diploma -
Heath High School
Heath, OH06.2009
Skills
- Strong communication
- Strong organizational skills
- Detail oriented
- Time management
- Reliable
- Computer Skills
- Leadership skills
- Problem solving
- POS Systems
- Problem-Solving
- Shift Scheduling
- Retail Operations
- Team Building and Leadership
- Mentoring and Coaching
- Work Planning and Prioritization
- Marketing and Promotions
- Inventory Control
- Hiring and Training
- Business Leadership
- Quality Assurance
- Focus and Follow-Through
- Department Oversight
- Process Improvements
- Team Leadership
- Policy Development and Enforcement
- Goal Setting
Timeline
Environmental Services Housekeeper
Licking Memorial Hospital
02.2024 - Current
Assistant Store Manager
Turkey Hill Minit Markets
02.2009 - 05.2024
Assistant Store Manager
Arby's Restaurant
10.2006 - 02.2009
High School Diploma -
Heath High School