Nicollette Hiatt
Lino Lakes,MN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Cemetery Lawn Worker
Washburn McReavy
02.2024 - Current
- Operated riding lawn mower to ensure optimal appearance.
- Performed equipment maintenance and repairs to keep machinery functional.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Completed assigned service requests and minor repairs consistent with company operating standards.
- Maintained grounds by trimming, weeding, and general clean-up.
Residential House Cleaner
Self Employed
02.2021 - Current
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Collected payment for services rendered and provided client with billing receipts.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Provided excellent house cleaning and maid services to clients.
- Deep cleaned and sanitized apartments after move-out or prior to move-in.
- Exceeded client expectations to garner future services.
Front Desk Receptionist
Lawn And Turf
04.2023 - 02.2024
- Collected fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed all tasks in compliance with company policies and procedures.
- Scheduled, coordinated and confirmed appointments.
Deli Supervisor
Kowalski's Markets
09.2018 - 01.2021
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Observed quality assurance standards to optimize freshness of deli products.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
- Inventoried food products and associated materials on weekly basis.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
Education
Associate of Arts - Counseling
Minneapolis Community And Technical College
Minneapolis, MNHigh School Diploma -
Columbia Heights High School
Columbia Heights, MN06-2005
Skills
- Efficient time management
- Customer Service
- Commercial and residential cleaning
- Office Organization
- Data entry proficiency
- Appointment Scheduling
- Work Prioritization
- Catering Support
- Merchandise replenishment
- Customer complaint handling
- Food Safety Compliance
- Staff Training
Timeline
Cemetery Lawn Worker
Washburn McReavy
02.2024 - Current
Front Desk Receptionist
Lawn And Turf
04.2023 - 02.2024
Residential House Cleaner
Self Employed
02.2021 - Current
Deli Supervisor
Kowalski's Markets
09.2018 - 01.2021
Associate of Arts - Counseling
Minneapolis Community And Technical College
High School Diploma -
Columbia Heights High School
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