Nicolly Mesquita
Tacoma,WA
Summary
Proven leader in warehouse management with a track record of enhancing operational efficiency at Southern Cross Aviation. Excelled in staff management and warehouse logistics, boosting performance by fostering collaborative teamwork and implementing problem-solving strategies. Skilled in workplace safety and customer service, consistently delivering results beyond expectations. Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Assistant Warehouse Manager
Southern Cross Aviation
03.2021 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Mentored new employees, providing guidance on company policies, expectations, and best practices.
- Trained employees on equipment operation and safety protocols.
Receptionist
Omicron Granite & Tile
02.2020 - 03.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
Food Service Worker
SUBWAY®Restaurants
10.2017 - 11.2018
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Host
Dominic’s Pizza & Pasta
01.2017 - 08.2017
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Boca Raton Community High School
Boca Raton, FL05.2017
Skills
- Workplace Safety
- Shipping and receiving
- Warehouse Operations
- Load Planning
- Collaborative Teamwork
- Problem-Solving
- Customer care
- Heavy Lifting
- Loading and unloading
- Inventory and Stocking
- Warehouse Logistics
- Staff Managements
- Customer Service
Timeline
Assistant Warehouse Manager
Southern Cross Aviation
03.2021 - 07.2022
Receptionist
Omicron Granite & Tile
02.2020 - 03.2021
Food Service Worker
SUBWAY®Restaurants
10.2017 - 11.2018
Host
Dominic’s Pizza & Pasta
01.2017 - 08.2017
High School Diploma -
Boca Raton Community High School
Similar Profiles
Rheanna CruseRheanna Cruse
Community Support Worker at Southern Cross CareCommunity Support Worker at Southern Cross Care
Anil SharmaAnil Sharma
Computer Network and System Engineer at Southern Cross Recycling Group Pty LtdComputer Network and System Engineer at Southern Cross Recycling Group Pty Ltd
Sunil DahalSunil Dahal
PERSONAL CARE ASSISTANT at Southern Cross CarePERSONAL CARE ASSISTANT at Southern Cross Care
Keyri De HaroKeyri De Haro
Administrative Assistant at Elite Fencing and LandscapingAdministrative Assistant at Elite Fencing and Landscaping
Leina MillsLeina Mills
Bartender at Lucky Silver TavernBartender at Lucky Silver Tavern