Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nicoshia Camillia Campbell

Summerville,SC

Summary

Seeking a position in an environment that will utilize my skills offers a greater challenge, and the opportunity to help the company advance efficiently and productively. I have eight years of working as a medical desk receptionist in a pressurized environment. An independent worker who is able to complete multiple tasks efficiently and accurately. A committed worker with strong interpersonal and communication skills. Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Desk Receptionist

Greer Transition Clinic
09.2023 - Current
  • Front Desk check in and check out
  • Scheduling appointments
  • Receiving payment
  • Verifying patient benefits and insurance
  • Preparing chart review for patient appointments
  • Place notes in patient charts for the doctors
  • Make sure patient information is updated and in chart correctly
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while filing and expediting third-party claims
  • Referrals, TE

Lead Front Desk Receptionist

Charleston ENT and Allergies
04.2022 - 09.2023
  • Front Desk check in and check out
  • Scheduling appointments
  • Receiving payment
  • Verifying patient benefits and insurance
  • Preparing chart review for patient appointments
  • Place notes in patient charts for the doctors
  • Make sure patient information is updated and in chart correctly
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while filing and expediting third-party claims

Medical Desk Receptionist- COVID

Greer Transition Clinic
12.2020 - 04.2022
  • Front Desk check in and check out
  • Scheduling appointments
  • Receiving payment
  • Verifying patient benefits and insurance
  • Preparing chart review for patient appointments
  • Place notes in patient charts for the doctors
  • Make sure patient information is updated and in chart correctly
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while filing and expediting third-party claims
  • Referrals, TE

Lead Front Desk Receptionist

Charleston ENT and Allergies
06.2018 - 12.2020
  • Front Desk check in and check out
  • Scheduling appointments
  • Receiving payment
  • Verifying patient benefits and insurance
  • Preparing chart review for patient appointments
  • Place notes in patient charts for the doctors
  • Make sure patient information is updated and in chart correctly
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while filing and expediting third-party claims

Front Desk Receptionist

Walterboro Adult and Pediatric Medicine (Dr. John Creel, MD)
04.2016 - 06.2018
  • Managed receptionist area greets patients in and out, check patients in and out, collect co-pays
  • Demonstrated proficiencies in telephone and front desk reception within a high-volume environment
  • Responding to the telephone in a timely manner, appointment reminder calls
  • Scheduling appointments for patients

Head Cashier

SCV-Oil Company
07.2014 - 04.2016
  • Provided excellent customer service, open and close store, took inventory on a regular basis of all stock in store

Education

Diploma -

Colleton County High School
01.2013

Skills

  • Proficient in Microsoft Office Suite
  • Flow Well in EPIC System
  • Detail-oriented
  • Employee motivation
  • Team leadership
  • Team development
  • Financial administration
  • Inventory control
  • Hiring
  • Recruiting
  • Interviewing
  • Management
  • Communication skills
  • Team player
  • Ability to take criticism
  • Time management
  • Friendly attitude
  • Cash handling

Customer service expertise

Time Management

Certification

CPR and First-Aid Certified

References

References available upon request

Timeline

Medical Desk Receptionist

Greer Transition Clinic
09.2023 - Current

Lead Front Desk Receptionist

Charleston ENT and Allergies
04.2022 - 09.2023

Medical Desk Receptionist- COVID

Greer Transition Clinic
12.2020 - 04.2022

Lead Front Desk Receptionist

Charleston ENT and Allergies
06.2018 - 12.2020

Front Desk Receptionist

Walterboro Adult and Pediatric Medicine (Dr. John Creel, MD)
04.2016 - 06.2018

Head Cashier

SCV-Oil Company
07.2014 - 04.2016

Diploma -

Colleton County High School
Nicoshia Camillia Campbell