Overview
Work History
Education
Skills
References
Timeline
Generic

Nicroma Ramadan

Dallas,Tx

Overview

10
10
years of professional experience

Work History

Supervisor

Redi Carpet
10.2022 - 12.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

INVENTORY ANALYSIS, RECEIVING LEAD, AMAZON SHIPPING LEAD

LIPPERT COMPONENTS (CURT GROUP)
06.2020 - 03.2022
  • Supports the senior producer and assists the team by focusing on schedules, velocity tracking, and dependency management
  • Works closely with the leads, sub-leads, and producers in gathering information and tracking progress against approved milestones
  • Works with the leads and production team to develop and track against a production plan reflective of the defined project goals as set by the studio creative director
  • Anticipates bottlenecks, clarifies project priorities, identifies risks, and escalates issues that cannot be internally resolved
  • Clearly defines all workflows, communicates documented processes, and ensures all practices are being refined and tuned with learnings
  • Provides regular status reports and capacity plan updates with the team and with studio management
  • Identifies the best tools and technologies to help manage workflow and optimizes their implementation and deployment
  • Identifies processes that can improve project efficiency and act as a change agent for them
  • Contributes to long- and short-form integration proposals and topline concepts
  • Manages timelines for integrated content and tracks advertiser supplied product & assets for integrations
  • Ensures internal department workflow and tracking documents up to date
  • Support the team on all integrations and proposals.

PAINTER/FORKLIFT OPERATOR (SIT-DOWN/STAND-UP REACH) /DISPATCH

WESTERN EXTRUSIONS
03.2019 - 04.2020
  • Preparing painting surfaces by washing walls, repairing holes, sanding, or removing old paint
  • Fill holes and interstices with putty or other filler
  • Clean metal surfaces and exterior walls with a metal scraper and steel wool brush to remove dirt, rust and scale
  • Remove old paint by applying paint remover
  • Removes fixtures such as door knobs and light switch covers to prevent over paint
  • Repairs holes in drywall using spackling compound or other materials
  • Measure, cut, fit and fasten drywall panels to wood or metal structures
  • Applies appropriate texture to surfaces according to instructions and/or to match surrounding
  • Quality control to ensure accuracy of all transactions
  • Loading and unloading of pallets and cases from trucks and conveyor lines, by hand or equipment
  • Sorting, building and wrapping product to pallets to ensure compliance to customer expectation
  • Maintain accuracy of storage locations by performing daily cycle counts and routine inventory maintenance tasks
  • Perform other distribution work functions as needed due to business volume and need
  • Manage and provide high level customer service including receiving telephone calls.

MEDLINE LEAD /DISPATCH (RECEIVING,SHIPPING)

SWISS AMERICAN
06.2018 - 03.2019
  • Obtain Copy of Production Schedule or Shipping Order and Transports Materials or Equipment to and From Designated Areas in the Facility
  • Loading and Unloading Goods From 18 Wheeler/ Trucks, Moving Goods, Packed on Pallets or in a Crates Around the Storage Facility, Stacking Empty Pallets
  • Inform Vendors of Necessary Details of Orders
  • Communicate Supply and Carrier Situations to Sales, Customers, and Vendors
  • Process Lotion/Hair Product Orders and Follow Up To Obtain Needed Information and Paperwork From Drivers
  • Anticipate Customer Needs To Add to Quality of Order Fulfillment
  • Remaining Fully Aware of Department Goals by Monitoring all Daily Reports
  • Distributing Work to Team Members To Ensure Goals Are Achieved
  • Ensuring Team Associates Follow Proper Procedures
  • Following and Enforcing Safety Guidelines
  • Training New Associates
  • Maintains Condition of Work Area (I.E
  • Free of Trash, Product in the Correct Location, Etc.)
  • Maintaining Excellent Cross-Functional and Interdepartmental Communication
  • Assisting and Supporting Supervisor on Special Projects as Needed.

COOK/DISHWASHER

Houlihan's
01.2018 - 06.2018
  • Sets up station according to restaurant guidelines
  • Prepares all food items ads directed in a sanitary and timely manner
  • Follows recipes, portion controls, and presentation specifications as set by the restaurant
  • Restocks all items as needed throughout shift
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills
  • Understanding and knowledge to properly use and maintain all equipment in station.

FOUNDER/CO-FOUNDER

GATEWAY MEDIA
01.2017 - 08.2017
  • Creates marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules
  • Ensures brand consistency in marketing and social media messages by working with various company department members, including advertising, product development, and brand management
  • Provides training and guidance to social media and marketing team members on social media implementation best practices and strategies
  • Collects customer data and analyses interactions and visits, plus uses this information to create comprehensive reports and improve future marketing strategies and campaigns
  • Reports progress to senior marketing management
  • Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, LinkedIn, Twitter, and Instagram
  • Researches and monitors activity of company competitors
  • Creates and distributes engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages.

FOOTWEAR SALES /CASHIER

DICK'S SPORTING GOODS
06.2014 - 05.2015
  • Clear communication through directing on-floor work assignments, leading & communicating company objectives to associates, and providing on-floor training of all associates
  • Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods
  • Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity
  • Support company standards of passionate customer service and selling through customer engagement
  • Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
  • Create a world-class customer experience
  • Uphold company standards for merchandise presentation - make it look good
  • Show passion, knowledge, dedication, and commitment for the sports and activities we support in our stores
  • Comfort with cash-handling/ringing.

Education

Audio Engineering, Sound Design, Music Production -

Recording Connection Tech
Carrollton, TX
12.2023

North Lake College
Irving, TX
01.2016

General Ed, High School Diploma -

Hutto High School
Hutto, TX
01.2013

Skills

  • Data Analysis
  • Copywriting
  • Computer Languages
  • Graphic Design
  • Planning / Event Planning
  • SEO / SEM Marketing
  • Bookkeeping
  • Communication
  • Ability to Work Under Pressure
  • Decision Making
  • Time Management
  • Self-motivation
  • Conflict Resolution
  • Leadership
  • Adaptability
  • Teamwork
  • Creative

References

  • Mac Dutcher, (559) 994 - 1601, Senior General Manager, Redi Carpet
  • Jose Diotini, (678) 577-1287, Operations Manager, Redi Carpet
  • Michael Hayes, (225) 571-7410, Supervisor, Lippert Components (Curt Group)
  • Fabian Speed, (214) 900-9318, Supervisor, Lippert Components (Curt Group)

Timeline

Supervisor

Redi Carpet
10.2022 - 12.2023

INVENTORY ANALYSIS, RECEIVING LEAD, AMAZON SHIPPING LEAD

LIPPERT COMPONENTS (CURT GROUP)
06.2020 - 03.2022

PAINTER/FORKLIFT OPERATOR (SIT-DOWN/STAND-UP REACH) /DISPATCH

WESTERN EXTRUSIONS
03.2019 - 04.2020

MEDLINE LEAD /DISPATCH (RECEIVING,SHIPPING)

SWISS AMERICAN
06.2018 - 03.2019

COOK/DISHWASHER

Houlihan's
01.2018 - 06.2018

FOUNDER/CO-FOUNDER

GATEWAY MEDIA
01.2017 - 08.2017

FOOTWEAR SALES /CASHIER

DICK'S SPORTING GOODS
06.2014 - 05.2015

Audio Engineering, Sound Design, Music Production -

Recording Connection Tech

North Lake College

General Ed, High School Diploma -

Hutto High School
Nicroma Ramadan