Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Achieved results by working with staff to meet established targets.
Maintained compliance with company policies, objectives, and communication goals.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
INVENTORY ANALYSIS, RECEIVING LEAD, AMAZON SHIPPING LEAD
LIPPERT COMPONENTS (CURT GROUP)
06.2020 - 03.2022
Supports the senior producer and assists the team by focusing on schedules, velocity tracking, and dependency management
Works closely with the leads, sub-leads, and producers in gathering information and tracking progress against approved milestones
Works with the leads and production team to develop and track against a production plan reflective of the defined project goals as set by the studio creative director
Anticipates bottlenecks, clarifies project priorities, identifies risks, and escalates issues that cannot be internally resolved
Clearly defines all workflows, communicates documented processes, and ensures all practices are being refined and tuned with learnings
Provides regular status reports and capacity plan updates with the team and with studio management
Identifies the best tools and technologies to help manage workflow and optimizes their implementation and deployment
Identifies processes that can improve project efficiency and act as a change agent for them
Contributes to long- and short-form integration proposals and topline concepts
Manages timelines for integrated content and tracks advertiser supplied product & assets for integrations
Ensures internal department workflow and tracking documents up to date
Support the team on all integrations and proposals.
Preparing painting surfaces by washing walls, repairing holes, sanding, or removing old paint
Fill holes and interstices with putty or other filler
Clean metal surfaces and exterior walls with a metal scraper and steel wool brush to remove dirt, rust and scale
Remove old paint by applying paint remover
Removes fixtures such as door knobs and light switch covers to prevent over paint
Repairs holes in drywall using spackling compound or other materials
Measure, cut, fit and fasten drywall panels to wood or metal structures
Applies appropriate texture to surfaces according to instructions and/or to match surrounding
Quality control to ensure accuracy of all transactions
Loading and unloading of pallets and cases from trucks and conveyor lines, by hand or equipment
Sorting, building and wrapping product to pallets to ensure compliance to customer expectation
Maintain accuracy of storage locations by performing daily cycle counts and routine inventory maintenance tasks
Perform other distribution work functions as needed due to business volume and need
Manage and provide high level customer service including receiving telephone calls.
MEDLINE LEAD /DISPATCH (RECEIVING,SHIPPING)
SWISS AMERICAN
06.2018 - 03.2019
Obtain Copy of Production Schedule or Shipping Order and Transports Materials or Equipment to and From Designated Areas in the Facility
Loading and Unloading Goods From 18 Wheeler/ Trucks, Moving Goods, Packed on Pallets or in a Crates Around the Storage Facility, Stacking Empty Pallets
Inform Vendors of Necessary Details of Orders
Communicate Supply and Carrier Situations to Sales, Customers, and Vendors
Process Lotion/Hair Product Orders and Follow Up To Obtain Needed Information and Paperwork From Drivers
Anticipate Customer Needs To Add to Quality of Order Fulfillment
Remaining Fully Aware of Department Goals by Monitoring all Daily Reports
Distributing Work to Team Members To Ensure Goals Are Achieved
Ensuring Team Associates Follow Proper Procedures
Following and Enforcing Safety Guidelines
Training New Associates
Maintains Condition of Work Area (I.E
Free of Trash, Product in the Correct Location, Etc.)
Maintaining Excellent Cross-Functional and Interdepartmental Communication
Assisting and Supporting Supervisor on Special Projects as Needed.
COOK/DISHWASHER
Houlihan's
01.2018 - 06.2018
Sets up station according to restaurant guidelines
Prepares all food items ads directed in a sanitary and timely manner
Follows recipes, portion controls, and presentation specifications as set by the restaurant
Restocks all items as needed throughout shift
Cleans and maintains station in practicing good safety, sanitation, organizational skills
Understanding and knowledge to properly use and maintain all equipment in station.
FOUNDER/CO-FOUNDER
GATEWAY MEDIA
01.2017 - 08.2017
Creates marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules
Ensures brand consistency in marketing and social media messages by working with various company department members, including advertising, product development, and brand management
Provides training and guidance to social media and marketing team members on social media implementation best practices and strategies
Collects customer data and analyses interactions and visits, plus uses this information to create comprehensive reports and improve future marketing strategies and campaigns
Reports progress to senior marketing management
Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, LinkedIn, Twitter, and Instagram
Researches and monitors activity of company competitors
Creates and distributes engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages.
FOOTWEAR SALES /CASHIER
DICK'S SPORTING GOODS
06.2014 - 05.2015
Clear communication through directing on-floor work assignments, leading & communicating company objectives to associates, and providing on-floor training of all associates
Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods
Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity
Support company standards of passionate customer service and selling through customer engagement
Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
Create a world-class customer experience
Uphold company standards for merchandise presentation - make it look good
Show passion, knowledge, dedication, and commitment for the sports and activities we support in our stores
Comfort with cash-handling/ringing.
Education
Audio Engineering, Sound Design, Music Production -
Recording Connection Tech
Carrollton, TX
12.2023
North Lake College
Irving, TX
01.2016
General Ed, High School Diploma -
Hutto High School
Hutto, TX
01.2013
Skills
Data Analysis
Copywriting
Computer Languages
Graphic Design
Planning / Event Planning
SEO / SEM Marketing
Bookkeeping
Communication
Ability to Work Under Pressure
Decision Making
Time Management
Self-motivation
Conflict Resolution
Leadership
Adaptability
Teamwork
Creative
References
Mac Dutcher, (559) 994 - 1601, Senior General Manager, Redi Carpet
Jose Diotini, (678) 577-1287, Operations Manager, Redi Carpet
Michael Hayes, (225) 571-7410, Supervisor, Lippert Components (Curt Group)