Nicte Rojas
Toluca Lake,California
Summary
Motivated and detail-oriented college student with strong commitment to upholding excellent customer satisfaction and high standards of accuracy and professionalism. Proven ability to thrive in fast-paced, dynamic environments while building strong relationships with clients. Eager to leverage strong communication skills, financial aptitude, and enthusiasm in a personal banker role, helping clients manage their financial goals with confidence and efficiency.
Overview
3
3
years of professional experience
Work History
Cashier
Universal Studios Hollywood
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Trained and supported new team members to uphold service and operational excellence.
- Led shifts when needed, coordinating workflow and supporting team performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Utilized persuasive communication skills and a consultative selling approach to close deals and drive revenue.
Barista
Starbucks
08.2022 - 08.2023
- Accurately processed cash,credit, and mobile transactions in a high-volume environment, often handling several thousand dollars daily.
- Assisted customers in selecting, and purchasing products, providing personalized recommendations to boost sales.
- Handled high-pressure situations with efficiency while maintaining focus on accuracy and customer satisfaction.
- Maintained a clean, organized workstation to meet safety and operational standards.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts -
Santa Monica College
Santa Monica, CA06-2026
Universal High School Charter
Santa Monica, CA06-2023
Skills
- Adaptability
- Communication
- Customer service
- Multi-tasking
- Phone Skills
- Problem Solving
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Universal Studios Hollywood
09.2024 - Current
Barista
Starbucks
08.2022 - 08.2023
Associate of Arts -
Santa Monica College
Universal High School Charter
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