Nida Hilaneh

Company Overview: Health and Fitness Programs.

• Analyzed industry trends to identify potential opportunities for growth.
• Mitigated business risks working closely with staff members and assessing performance.
• Monitored progress by establishing plans, budgets and measuring results.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Company Overview: Energy Service Company.

• Identified and solved problems to enhance management and business direction.
• Tracked and analyzed expenditures to deliver budgets and financial reports.
• Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
• Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.

Company Overview: IT Services and Solutions.

• Monitored project schedules, managed deliverables, and ensured adherence to project timelines
• Followed-up with clients regularly and implemented consultative techniques to stay on top of financial means and objectives.
• Developed and maintained strong client relationships through exceptional service and communication.
• Created comprehensive user training materials.

• Analyzed and reported on sales performance metrics to identify trends, opportunities, and risks.
• Monitored customer accounts to ensure timely payment of invoices and maintained accurate records of payments received.
• Managed customer relationships by responding promptly to inquiries and resolving issues quickly.
• Created monthly commission statements for sales representatives based on their achieved targets.