Nidely Pichardo

As a key member of the performing and testing administration team, I was responsible for generating comprehensive reports and submitting them to the Elevator Company, as well as uploading them to the DOB Now portal. I ensured seamless tracking of the entire process, from initiation to acceptance.

Additionally, I coordinated scheduling of Periodic Inspections and guaranteed timely uploads to the DOB Now site. I provided exceptional client support, addressing inquiries and ensuring fulfillment of inspection responsibilities.

Through this role, I developed extensive expertise and knowledge in elevator inspection procedures, including a thorough understanding of elevator violations and safety protocols."

Utilized expertise to guide newly admitted college students through the entirety of the college process, ensuring seamless transitions and fostering academic success. Key responsibilities included:

- Providing comprehensive support and guidance to new students, addressing inquiries and concerns regarding academic programs, course selection, and registration processes.

- Facilitating orientation sessions, and individualized advising to promote student engagement, retention, and academic achievement.

- Collaborating with faculty, staff, and departmental representatives to ensure cohesive and informed advising practices.

- Developing and maintaining accurate records of student interactions, advising sessions, and progress tracking.

- Identifying and addressing potential barriers to student success, connecting students with relevant campus resources and support services.

- Staying up-to-date on institutional policies, procedures, and curriculum changes to provide informed and effective advising.

Through this role, I honed my ability to cultivate positive relationships, communicate effectively, and empower students to achieve their academic goals."