Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nidhi Sharma

Mesa,AZ

Summary

  • Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
  • Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Store Manager

Rossati's pizza
Milwaukee, WI
06.2022 - 12.2022
  • Developed strategies to maximize sales and profitability.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Manager on Duty

Sleep Inn Hotel
Page, AZ
01.2022 - 05.2022
  • Developed strategies to increase customer satisfaction ratings.
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Assigned tasks to employees and monitored progress of projects.
  • Audited cash registers at the end of each shift for accuracy.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coordinated employee schedules according to shift changes and availability.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Coached staff members to develop long-term career goals.
  • Resolved customer complaints in a professional manner.

Manager on Duty

trails West Motel
Mesa, AZ
01.2021 - 10.2021
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Assigned work and monitored performance of project personnel.
  • Implemented cost-saving initiatives that improved efficiency without compromising quality.
  • Maintained inventory levels by ordering supplies as needed.
  • Resolved customer complaints in a professional manner.

Education

Bachelor of Arts - Hospitality Administration And Management

Frankfinn Institute of Hospitality & Hotel Manage.
India
07-2007

Skills

  • Partnership Building
  • Store Merchandising
  • Store Operations Oversight
  • Competitor Monitoring

Languages

English
Professional
Spanish
Limited
Arabic
Limited
Hindi
Professional

Timeline

Store Manager

Rossati's pizza
06.2022 - 12.2022

Manager on Duty

Sleep Inn Hotel
01.2022 - 05.2022

Manager on Duty

trails West Motel
01.2021 - 10.2021

Bachelor of Arts - Hospitality Administration And Management

Frankfinn Institute of Hospitality & Hotel Manage.

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Nidhi Sharma