Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

NIDHI UDAWAT

Cedar Park,TX

Summary

Project leader with 10 years of experience coordinating complex programs and supervising teams to attain business goals. Directs employees, mitigates project risks, solves standard and non-standard problems and reports to senior management. Demonstrates leadership, influencing, and negotiating skills. Performs analytical problem-solving to overcome obstacles.

Overview

8
8
years of professional experience

Work History

Project Lead

MNT Bank
Remote
09.2021 - Current
  • Working as liaison between the client and the agile team, promoting Agile values, principles, and Scrum guidelines within the organization and with the teams
  • Facilitating the ceremonies including leading the teams through Scrum and or Scaled Agile (SAFe)ceremonies
  • Conducting daily stand up, sprint demos and retrospectives after each sprint
  • Writing business cases/ stories and effort estimates
  • Facilitating grooming/ prioritization, release planning and sprint execution
  • Identifying opportunities for process improvements and drive implementation/ automation
  • Develop, track and report on key business / operational metrics
  • Effectively and accurately communicate relevant project information between the operators and the functional team
  • Work cross-functionally throughout the company to ensure product quality and timely delivery of projects
  • Collaborating with other Scrum Masters, POs, Product Managers and Architects to build on Agile and SAFe processes to deliver software in the shortest sustainable lead time
  • Troubleshoot and Performing root cause analysis for the problems that arises in work products
  • Working closely with software engineers and quality analysts to identify course of resolutions
  • Developing the Oracle/sql queries for the backend interface to work.

Business Analyst/ Scrum Master

Pitney Bowes
Austin, TX
03.2020 - 09.2021
  • Working as scrum master/business analyst for agile team promoting Agile values, principles, and Scrum guidelines within the organization and with the teams
  • Facilitating the ceremonies including leading the teams through Scrum and or Scaled Agile (SAFe)ceremonies
  • Conducting daily stand up, sprint demos and retrospectives after each sprint
  • Writing business cases/ stories and effort estimates
  • Facilitating grooming/ prioritization, release planning and sprint execution
  • Identifying opportunities for process improvements and drive implementation/ automation
  • Develop, track and report on key business / operational metrics
  • Effectively and accurately communicate relevant project information between the operators and the functional team
  • Work cross-functionally throughout the company to ensure product quality and timely delivery of projects
  • Collaborating with other Scrum Masters, POs, Product Managers and Architects to build on Agile and SAFe processes to deliver software in the shortest sustainable lead time
  • Troubleshoot and Performing root cause analysis for the problems that arises in work products
  • Working closely with software engineers and quality analysts to identify course of resolutions
  • Developing the Oracle/sql queries for the backend interface to work.

Business Analyst

ICU MEDICALS Inc
AUSTIN, TX
12.2019 - 03.2020

• Worked as a business analyst for the EBS iFactory Project.

• Creating the Oracle EBS Collection Plan Data/ ifactory setups.

• Effectively and accurately communicate relevant project information between the operators and the functional team.

• Worked cross-functionally within the team to ensure product quality and timely delivery of project.

• Troubleshooting and Performing root cause analysis for the problems that arises in work products

• Working closely with software engineers and quality analysts to identify course of resolutions.

• Writing ad hoc SQL queries against database tables for data gathering, impact analysis and support miscellaneous requests.

Business Analyst/ Scrum Master

NIC Inc, South Capital of Texas Highway
West Lake Hills, TX
09.2018 - 12.2019
  • Working as scrum master for agile teams
  • Facilitate product roadmap, feature grooming/ prioritization, release planning and sprint execution
  • Conducting retrospectives after each sprint
  • Working as a liaison between cross function teams for successful product releases
  • Identifying opportunities for process improvements and drive implementation/ automation
  • Develop, track and report on key business / operational metrics
  • Effectively and accurately communicate relevant project information
  • Supporting multiple teams through the software development life cycle using Agile practices
  • Work cross-functionally throughout the company to ensure product quality and timely delivery of projects
  • Creating RFP’S according to the requirements gathered
  • Troubleshoot problems that arises in work products
  • Creating business cases/ stories and effort estimates
  • Working closely with software engineers and quality analysts to identify course of resolutions
  • Performing root cause analysis

Business Analyst/Scrum Master

NIC Inc
Austin, TX
09.2018 - 02.2019

• Working as scrum master for agile teams. Facilitate product roadmap, feature grooming/ prioritization, release planning and sprint execution. Conducting retrospectives after each sprint.

• Working as a liaison between cross function teams for successful product releases.

• Identifying opportunities for process improvements and drive implementation/ automation.

• Develop, track and report on key business / operational metrics.

• Effectively and accurately communicate relevant project information.

• Supporting multiple teams through the software development life cycle using Agile practices.

• Work cross-functionally throughout the company to ensure product quality and timely delivery of projects.

• Creating RFP’S according to the requirements gathered.

• Troubleshoot problems that arises in work products

• Creating business cases/ stories and effort estimates.

• Working closely with software engineers and quality analysts to identify course of resolutions.

• Performing root cause analysis

Business Data Analyst /Scrum Master

Burger King, Blue Lagoon Dr
Miami, FL
07.2014 - 08.2018
  • Working as scrum master for agile teams
  • Facilitate product roadmap, feature grooming/ prioritization, release planning and sprint execution
  • Conducting retrospectives after each sprint
  • Working on the POS (Sicom, Micros) to ring up orders and analyze the data before post and preproduction activities
  • Creating test scenarios for Cycle testing for various countries according to the POS used and the menu items
  • Creating business cases, user stories and various workflow diagrams to get a better understanding of the existing system so that it can fit into the new agile requirements
  • Creating RFP’S according to the requirements gathered
  • Analyzing the test cases and reporting the issues prior to the development in production
  • Identify data integrity issues, research discrepancies, and provide immediate feedback to management on potential impact; organize, facilitate, and lead meetings with IT and business units to have a fix implemented; Suggest and create new processes & reporting data checks to maximize efficiency and ensure reporting accuracy
  • Perform and adopt best practices in testing and reporting: usability, data integrity, test design, analysis, validation, and documentation
  • Provides Approvals/Denials for Finance; Document reporting rules and testing procedures for the department
  • Test & validate implementation of change requests, enhancements, and new programs and document results and steps
  • Document reporting rules and testing procedures for the department
  • Using box for all the data posting relate to the countries and the testing performed
  • Using Tableau as the reporting tool for various reports for the different departments
  • Performs config analysis for all the countries according to the standards, and work with the vendor to fix all the issues, including the lab setup and the post production validation, environmental validation for the labs before testing is performed
  • Perform data extraction and transaction analysis by writing moderate to complex SQL queries to manipulate data from multiple tables in the Data Warehouse and analyze data output.

Business Data Analyst

Tracfone Wireless
Medley, FL
12.2013 - 05.2014
  • Perform data extraction and transaction analysis by writing moderate to complex SQL queries to manipulate data from multiple tables in the Data Warehouse and analyze data output
  • Using active directory for handling data , shared user files and account usage
  • Identify data integrity issues, research discrepancies, and provide immediate feedback to management on potential impact; organize, facilitate, and lead meetings with IT and business units to have a fix implemented; Suggest and create new processes & reporting data checks to maximize efficiency and ensure reporting accuracy
  • Gather business reporting requirements for new projects or enhancements from various business units; recommend best methods to reflect these requirements in the Data Warehouse and Cognos and directly work with IT to ensure correct implementation
  • Participate in the plan and development of system reporting enhancements and BI tools enhancements which are critical to the departmental needs- Finance
  • Develop and deliver daily, weekly, and monthly ad-hoc reports as requested by management by extracting the required data from Data Warehouse; summarize data in Excel formats, present to management and make recommendation
  • Formulate reports and dashboards using Cognos tools or moderate to advanced SQL query writing
  • Perform and adopt best practices in testing and reporting: usability, data integrity, test design, analysis, validation, and documentation
  • Provides Approvals/Denials for Finance; Document reporting rules and testing procedures for the department
  • Test & validate implementation of change requests, enhancements, and new programs and document results and steps
  • Provides Approvals/Denials for Finance; Document reporting rules and testing procedures for the department.

Education

MS - Computer Science

University of Rajasthan
12.2009

BS - Computer Science

University of Rajasthan
6.2006

Skills

  • Microsoft Office Applications specifically Excel, Word, Outlook and PowerPoint
  • Proficient in Jira, Kanban, Confluence, Tableau
  • Proficient in writing SQl queries
  • Project planning
  • Gathering requirements
  • Problem-Solving
  • Multitasking Abilities
  • Attention to Detail

Accomplishments

  • Microsoft Dot net certified
  • (Dot net)
  • Certified Search Engine Optimization (SEO)
  • Certified Scrum Master (CSM)

Timeline

Project Lead

MNT Bank
09.2021 - Current

Business Analyst/ Scrum Master

Pitney Bowes
03.2020 - 09.2021

Business Analyst

ICU MEDICALS Inc
12.2019 - 03.2020

Business Analyst/ Scrum Master

NIC Inc, South Capital of Texas Highway
09.2018 - 12.2019

Business Analyst/Scrum Master

NIC Inc
09.2018 - 02.2019

Business Data Analyst /Scrum Master

Burger King, Blue Lagoon Dr
07.2014 - 08.2018

Business Data Analyst

Tracfone Wireless
12.2013 - 05.2014

MS - Computer Science

University of Rajasthan

BS - Computer Science

University of Rajasthan
NIDHI UDAWAT