
Results-driven Senior HR and Operations Analyst with extensive experience in HR systems, operations management, and employee lifecycle processes. Expertise in optimizing HR operations, including onboarding, offboarding, performance management, and benefits administration. Skilled in ADP and other PEO system, QuickBooks reconciliation, and providing strategic HR solutions. Proven ability to collaborate with cross-functional teams to implement system improvements, ensure legal compliance, and drive operational efficiency. Adept at handling payroll, benefits inquiries, timesheet management, and contractor administration. Strong communication skills, with a focus on delivering high-quality support to employees, management, and external partners.
• Working on Sitecore CMS Platform to create content pages, articles, edit digital assets and perform site wide content updates.
• Created Component Guide and Build Guide for Content Authors.
• Provided Sitecore CMS Authoring training to clients.
• Updated Marketing Content for eCommerce website.
• Create New Product Pages using Sitecore Commerce Business Tools and Sitecore CMS
• Used Azure DevOps and ServiceNow for managing work items.
• Conducted QA testing after migration of content from old site to new site.
• Assisted clients in making beneficial and
strategic decisions regarding investments, low
cash financing, and sourcing overseas partners.
• Educated clients on various financial matters
and recommended investment opportunities,
products, and services based on each client’s
individual needs.
• Organized online and offline campaigns for
marketing and client engagement.
• Monitored social media and online sources for
industry trends