Nidhi Vij
Leesburg,VA
Summary
RESULTS DRIVEN INFORMATION SPECIALIST, PROGRAM and PROJECT MANAGER with over 20 years of progressive experience in implementing IT program governance and project management standards, implementing Agility (Cloud, DevSecOps) with a focus on delivering modernized and highly capable Cloud Agnostics Platform solutions and secure services leveraging SDLC process and the ITIL framework. Recognized as a thought leader with proven problem-solving abilities and adept liaison skills, fostering accountability, outcomes, alignment, visibility, and impactful results. Dedicated to meeting the demands of an ever-evolving competitive market landscape and driving digital transformations. U.S. Citizen.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Infrastructure Project Management Manager
Science Applications International Corporation (SAIC) under contract to Pension Benefit Guaranty Corporation (PBGC)
Washington DC
2021.11 - 2024.01
- PROVIDE EXPERT PROGRAM AND PROJECT LEADERSHIP(PMO): Led and supervised senior IT Infrastructure Engineers, Platform teams, and Project Managers within PBGC’s IT Infrastructure Operations Support Services Program (ITIOSS)
- Spearheaded strategic initiatives for ITIOD Enterprise reengineering and modernization, encompassing enterprise-wide digital transformation, Cloud Adoption, and Data Center Migration
- Managed Business process improvement endeavors, Development, Modernization, and Enhancements (DM&E), IT Operations and Maintenance (O&M), and Security Program Management office (SPMO)
- Facilitated portfolio management, End of Service Life Cycle (EOSL) forecasting, Resource Management, and Assets Inventory management and tracking via ServiceNow.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Conducted quality, timely performance feedback and performance appraisals.
- Maintained adequate staffing to meet objectives within budget.
DEPUTY DIRECTOR
SAIC / U.S. Patent and Trademark Office (USPTO) / DOC
Alexandria, VA
2019.08 - 2021.10
- PROVIDED EXPERT LEADERSHIP AS DEPUTY DIRECTOR: Led multiple large-scale software IT modernization and reengineering projects as an esteemed systems engineer and consultant for the U.S Patent and Trademark Office (USPTO)
- Supported departments in execution of purchase and service contracts, reviewing agreements and interfacing with vendors and clients to direct complete fulfillment of contractual obligations.
- Instrumental in driving the agency's ongoing initiative to streamline patent end-to-end and processes and seamlessly integrate and innovate legacy systems through expert guidance and strategic implementation
- Demonstrated prowess in orchestrating successful project delivery while navigating complex technical landscapes, contributing significantly to the agency's modernization efforts and operational efficiency
- Authored narratives, messages and other communications materials for mass distribution as well as specialized communication for distribution to high-value accounts.
- Liaised with company executives to elucidate business strategies, cross-cutting company departments or branch boundary operations to streamline operations and improve outcomes.
PROJECT MANAGER/ SCRUM MASTER
Accenture Federal Services (AFS)
Washington, DC
2013.08 - 2019.07
- PROJECT MANAGER, TEAM LEAD, COACH, FACILITATOR AND SCRUM MASTER: Strategically led cross-functional teams, comprising architects, technical engineers, and contractors, in the successful execution of numerous intricate software development and integration projects
- Spearheaded the formulation and implementation of automation strategies, with a primary emphasis on infrastructure enhancement, notably orchestrating seamless migration to cloud-based platforms, computing, storage, and SaaS solutions
- Innovatively developed operating procedures grounded in DevOps principles, optimizing efficiency and agility across the organization
- Additionally, took charge of system architecture development, actively seeking input from enterprise IT teams to ensure alignment with overarching enterprise architecture objectives
- Demonstrated exceptional business acumen through adept resource allocation and harnessing of technical expertise to drive project success
RELEASE MANAGER
Enterprise Information Services, Inc. Contract to USCIS
Vienna, VA
2012.10 - 2013.08
- PROJECT ADMINISTRATION AND MANAGEMENT: Expertly orchestrated the administration and management of multifaceted projects and programs, overseeing all phases from inception to successful completion and closure
- Demonstrated leadership in conducting thorough requirements gathering, analyses, and comprehensive risk management.
· Managed the tracking of deliverables through the IV&V QA process, ensuring compliance and quality standards were met before submission to ITDL and the SharePoint repository, maintaining transparency and accountability throughout the project lifecycle.
· Monitored and assessed risks, vulnerabilities, and project evolution, providing valuable insights and recommendations for prioritization of backlog items, contributing to effective KANBAN and user story deliverables.
Education
Master of Science in Engineering and Technology Management -
George Washington University
Master of Science (M.S.) w Honors -
Punjab University, India
Master of Science (M.S.) in Education -
Punjab University, India
Skills
IT Program / Project Management:
- IT Program / Project Management
- Technical Program Reviews
- Team & Project Oversight
- Quality Assurance
- Change Management
- Requirements Analysis and Requirements Management
- Policy Implementation
- Business Administration
- Budget Planning and Control
- Product Management
- Operations Management
- Strategic Planning
- Performance Evaluations
- Time Management
- Staff Management
- Staff Training and Development
Information Security:
- Information Security (INFOSEC) Concepts & Requirements
- Information System & Network Security Policies & Procedures
- Security Awareness
- Risk Identification & Mitigation
- Compliance and SLAs
- DevSecOps
Information Resources Strategy & Planning:
- Information Resources Strategy & Planning
- Regulatory & Best Practices Research
- Business Process Reengineering
- Policy Implementation
Technical Skills:
- Azure cloud services
- Azure DevOps
- Microsoft 365
- DOORS
- JIRA
- Rally
- VersionOne
- Scrum Pad
- Oracle
- SQL Developer
- Wiki
- Requisite Pro
- Practical Software Measurement (PSM)
- Selenium
- SOAP UI
- ServiceNow
- SharePoint
- AWS cloud services
Agile and Methodologies:
- Agile Leadership
- Scaled Agile Framework (SAFe)
- Agile and Waterfall Methodology
- TDD (Test-Driven Development)
- BDD (Behavior-Driven Development) methodology
Analytical & Problem-Solving Skills:
- Qualitative & Quantitative Analysis
- Analytical & Critical Thinking Skills
- Complex Problem Solving
- Process Improvement
Interpersonal & Communication Skills:
- Cross-Functional Team Coordination
- Stakeholder Engagement
- Interpersonal Skills
- Oral & Written Communication Skills
- Negotiation
- Verbal and Written Communication
Client and Vendor Management:
- Client & Vendor Management
- Customer Relationship Management (CRM)
- Customer Relationship Management
- Expense Tracking
- Contract Management
Certification
- Certified Azure Fundamentals, 04/2024
- Certified Generative AI overview for Project Managers, 03/2024
- Certified Project Management Professional (PMP), 08/2021
- Certified Change Management Professional (CCMP), 02/2021
- ITILv4, 03/2021
- Cloud Practitioner, 11/2020
- SalesForce Consultant, 03/2018
- Salesforce Administrator, 03/2017
- SAFe Agilist – Scale Agile Academy, 07/2016
- Scrum Master (CSM), 02/2013
Career Accomplishments
- Spearheaded the implementation and standardization of the Agile ways of working model framework within PBGC ITIOD Project Management, culminating in an exceptional 90% boost in productivity. Through strategic utilization of the framework and meticulous governance, fostered a culture of adherence to guidelines, best practices, and standards, thereby expediting project deliveries while elevating quality standards and ensuring data integrity across the ITIOD spectrum.
- Successfully implemented the Scrum of Scrums (SoS) process and established institutionalized dashboards, resulting in elevating customer feedback survey ratings from 3.5 to a sustained 4.0 within less than a quarter timeframe. This initiative significantly enhanced transparency and visibility into PBGC ITIOD projects, driving heightened stakeholder satisfaction and fostering greater accountability across cross-functional teams.
- Orchestrated diverse process improvement initiatives within PBGC ITIOD, optimizing workflows and seamlessly integrating systems such as ServiceNow, EOSL repository, and Portfolio Program Management pipelines. These efforts significantly contributed to enhanced risk mitigation and budget forecasting capabilities, ensuring alignment of ITIOD procurements with the annual ITIOD allocated budget. As a result, operational effectiveness and efficiency were improved by minimizing the procurement delays by approx. 60-80%.
- In the role of IT Project Management Manager, orchestrated impactful cost-saving measures for PBGC ITIOD through strategic data center consolidation and seamless cloud migration endeavors. These initiatives culminated in a substantial overall cost reduction of approximately 10% - 15%. Moreover, the transition from outdated infrastructure to state-of-the-art solutions compliant with new ZTA and Azure Cloud adoption protocols led to a remarkable decrease in both IT equipment load and total load, achieving reductions of approx. 15–20%.
- Instrumental in securing multimillion-dollar contract wins through compelling 5-year IDIQ proposal responses during my tenure at AFS and SAIC resulting in approx 30% increase in revenue and ensuring uninterrupted continuity of operations. Pioneered the development of the New Ways of Working (NWoW) model framework, an outcome-focused approach tailored to meet evolving business needs, leverage technological advancements, and align seamlessly with overarching business strategy, setting the stage for sustainable growth and innovation and showcasing strategic foresight and opportunity identification skills.
- Executed IT metric modernization initiatives, harnessing the power of data visualization with PowerBI to elevate decision-making capabilities and drive enhanced project performance within ITIOD. The implementation of dynamic visualizations provided just-in-time metrics, fostering deeper insights for ITIOD leadership and stakeholders, thereby significantly bolstering customer trust in the organization's operational strategies and outcomes.
- Led the ITIOD Azure DevOps training efforts, resulting in a 60% increase in productivity and a 10% reduction in operational costs. Accelerated project timelines and facilitated a smoother transition to modern development practices, enhancing overall project outcomes.
Clearance
Public Trust – T1
Publications
- PBGC - ITIOD Agile Project and Activities Management Lifecyle framework (PAMLF) - 2023
- Defect Management Guidelines, Peer Review Guidelines, adaptive testing process model to the Organization Process Asset Library- AgileX April, 2015
Affiliations
- PMIWDC and PMI Montgomery County Chapter and Volunteer member
Accomplishments
Awards: AFS Recognition Award, 2016 | Leadership Development Award, 2003 | CSC Division Award for Excellence in Process Improvement, 2003 | CSC Division Award, Certificate of Appreciation for CMMi Effort, 2005 | CSC Division Award for Process Improvement, 2006 | CSC Division Award, Certificate of Appreciation for CMMi Effort, 2008
Timeline
IT Infrastructure Project Management Manager
Science Applications International Corporation (SAIC) under contract to Pension Benefit Guaranty Corporation (PBGC)
2021.11 - 2024.01
DEPUTY DIRECTOR
SAIC / U.S. Patent and Trademark Office (USPTO) / DOC
2019.08 - 2021.10
PROJECT MANAGER/ SCRUM MASTER
Accenture Federal Services (AFS)
2013.08 - 2019.07
RELEASE MANAGER
Enterprise Information Services, Inc. Contract to USCIS
2012.10 - 2013.08
Master of Science in Engineering and Technology Management -
George Washington University
Master of Science (M.S.) w Honors -
Punjab University, India
Master of Science (M.S.) in Education -
Punjab University, India
- Certified Azure Fundamentals, 04/2024
- Certified Generative AI overview for Project Managers, 03/2024
- Certified Project Management Professional (PMP), 08/2021
- Certified Change Management Professional (CCMP), 02/2021
- ITILv4, 03/2021
- Cloud Practitioner, 11/2020
- SalesForce Consultant, 03/2018
- Salesforce Administrator, 03/2017
- SAFe Agilist – Scale Agile Academy, 07/2016
- Scrum Master (CSM), 02/2013
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