Hi, I’m
Nidia Anderson
Texas,TX
Summary
Efficiently maintains transaction records, handles monies and updates accounts.
Active listener with talent for guiding customers to appropriate products.
Good listening skills combined with attentive and detail-oriented nature.
Well-organized professional equipped with broad background in administrative roles.
Dedicated to offering assistance to team members and clients.
Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with relationship-building abilities.
Overview
13
years of professional experience
Work History
Burlington Stores, Inc.San Antonio, TX
Retail Receiving Associate
06.2020 - Current
Job overview
- Unloaded pallets and deliveries and organized products in warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Recorded regular progress and issues with products.
- Coordinated warehouse organization scheme and product placements.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Sorted and delivered materials to different work areas and staff.
- Increased customer satisfaction by resolving issues
Asesores Impro, Real State Ensenada, B.C., Mexico
Receptionist Assistant
08.2018 - 04.2019
Job overview
- Managed multi-line telephone system and greeted claimants during office visits.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Greeted numerous visitors, vendors and interview candidates.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
- Resolved customer problems and complaints.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Scheduled and confirmed appointments and meetings for senior management team.
- Provided callers with address, directions, company website and related information
- Restocked supplies and submitted purchase orders to maintain stock levels
- Managed letters, agreements and contracts with outside parties
Supermex Digital, S.A. De C.V.Mexico City, Mexico City
Administrative Assistant to the Director
07.2011 - 10.2016
Job overview
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Arranged rapid office equipment repair and maintenance with vendors.
- Created detailed expense reports and requests for capital expenditures.
NIM Technologies, S.A. De C.V. Mexico City, Mexico City
Secretary
02.2009 - 04.2011
Job overview
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Entered data into Excel system and updated customer contacts with information to keep records current.
- Recorded daily financial transactions using Quickbooks and handled payments of accounts.
Moda Dama, S.A. De C. V.Mexico City, Mexico City
Cashier Supervisor
04.2005 - 03.2008
Job overview
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Quickly and accurately counted drawers at start and end of each shift.
- Managed over 50 customer calls per day
Education
Secretarial Education Mexico City
High School Diploma
1999
Technical School Mexico
GED
1995
High School At CET-MARMexico City
High School Diploma
09.1993
Skills
- Storage and Supply Management
- Customer Experience
- Workflow Planning
- Inventory Accuracy
- Administrative and Clerical Support
- Office Equipment Operation
- Customer Transactions
- Cash Register Operation
- Basic Math Functions
- Point-of-Sale Software
- Administrative Duties
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Retail Receiving Associate
Burlington Stores, Inc.
06.2020 - Current
Receptionist Assistant
Asesores Impro, Real State
08.2018 - 04.2019
Administrative Assistant to the Director
Supermex Digital, S.A. De C.V.
07.2011 - 10.2016
Secretary
NIM Technologies, S.A. De C.V.
02.2009 - 04.2011
Cashier Supervisor
Moda Dama, S.A. De C. V.
04.2005 - 03.2008
Secretarial Education
High School Diploma
Technical School
GED
High School At CET-MAR
High School Diploma
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