Nidia Escalante
Upland,CA
Summary
Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
12
12
years of professional experience
Work History
Sales Representative
Personnel Concepts
3031 N ROCKY POINTE W SUITE 600 TAMPA FL 33607
11.2012 - Current
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Exceeded sales targets through effective planning and goal setting.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Building relationships: Develop and maintain strong customers relationships
- Product knowledge: stay up-to-date on products or services to customers.
Education
Montclair High School
Skills
- Communication and interpersonal skills
- Persuasion and negotiation skills
- Product knowledge and understanding
- Time Management and organization
- Goal-Oriented and results-driven
- Ability to work under pressure
- Strong problem-solving skills
- Proficiency in software and sales tools
References
Terria (909)717-8028
Timeline
Sales Representative
Personnel Concepts
11.2012 - Current
Montclair High School