Nidia Gomez Pena
El Paso,TX
Summary
At Lovington Magistrate Court, I enhanced office productivity and client satisfaction through innovative administrative processes and effective communication. Leveraging skills in database entry and interpersonal relations, I significantly improved case management efficiency and legal document accuracy, contributing to successful case outcomes. Dedicated Clerk with seven years of experience in Misdemeanor, Civil and Traffic Cases, Arrest and Bench Warrants ,Collections on Payments . Superb attention to detail and multitasking talents. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Clerk
Lovington Magistrate Court
11.2017 - Current
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Improved case management efficiency by organizing and maintaining legal documents in a comprehensive filing system.
- Streamlined communication between attorneys and clients, scheduling meetings and conference calls for optimal time management.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate case updates.
- Reduced errors in legal documentation by proofreading and editing drafts with keen attention to detail.
- Expedited court filings by coordinating with court clerks and ensuring timely submission of required documents.
- Ensured compliance with court deadlines through diligent monitoring of case calendars and proactive follow-ups on pending tasks.
- Managed multiple cases simultaneously while prioritizing tasks to meet strict deadlines effectively.
- Assisted in trial preparation, organizing exhibits and witness lists for seamless presentation in the courtroom.
- Increased office efficiency with proficient use of computer software programs such as Microsoft Office Suite, Adobe Acrobat Pro, and various legal databases.
- Safeguarded client confidentiality by adhering to strict privacy policies during document handling, communications, and data storage procedures.
- Developed strong professional relationships with clients, opposing counsel, court personnel, and other stakeholders through exceptional interpersonal skills.
- Contributed to successful case outcomes via thorough review of discovery materials to identify pertinent evidence.
- Researched and identified legal precedents and statutes.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Diligently edited legal correspondence for grammar and spelling.
- Completed data entry of legal documents into electronic filing systems.
- Prepared trial binders containing all necessary documentation for quick reference during hearings or negotiations.
- Managed court sessions, maintaining attendant records for court proceedings.
Education
Language Access Specialist - Language Access Specialist
NM Center For Language Access
Santa Fe, NM01.2019
GED -
Austin Peay University
Clarksville, TN01.2014
Skills
- Daily Reporting
- Database entry
- Spreadsheet development
- Correspondence Preparation
- Documentation and Recordkeeping
- Time tracking
- Taking directions
- Scheduling and calendar management
- Word Processing
- Filing systems
- Problem-Solving
- Google Drive
- Multitasking
- Customer Communication
- Interpersonal Skills
- Staff Training
- Flexible and Adaptable
- Teamwork and Collaboration
Certification
- Language Access Specialist Certificate Program
- NM Center for Language Access
- Certificate of Completion 01/22/2019
- License # LAS 19-10
Timeline
Administrative Clerk
Lovington Magistrate Court
11.2017 - Current
Language Access Specialist - Language Access Specialist
NM Center For Language Access
GED -
Austin Peay University
- Language Access Specialist Certificate Program
- NM Center for Language Access
- Certificate of Completion 01/22/2019
- License # LAS 19-10
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