Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nidia Olivera

Apple Valley,USA

Summary

Reliable Shift Leader with 7 years in food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Cashier/Customer Service

Subway Sandwich Artists
07.2018 - 11.2022
  • I'm the assistant manager
  • I worked from 6am-4pm
  • My job is to prep the bread and meat and cookies
  • Prepared and assembled sandwiches, wraps, and salads according to customer specifications
  • Maintained a clean and organized work area, following food safety guidelines at all times
  • Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
  • Operated cash register accurately for order processing and handle cash transactions efficiently
  • Followed recipes and portion control guidelines to consistently deliver high-quality products
  • I train new employees on sandwich assembly techniques and customer service protocols

Shift Leader

Panda Restaurant Group
10.2018 - 09.2022
  • My role as a shift lead is to run and maintain the store operation in high standard
  • Efficiently operated cash register, accurately processing customer transactions and providing excellent customer service
  • Prepared food items according to established recipes and portion sizes, ensuring consistent quality and presentation
  • Maintained cleanliness and organization of work area, including restocking supplies and sanitizing equipment
  • I Assisted with inventory management by monitoring stock levels and notifying supervisor of low or depleted items
  • Collaborated with kitchen staff to ensure timely preparation of orders during peak hours
  • Provided friendly and attentive service to customers, addressing any concerns or special requests promptly
  • Safely handle cash transactions, adhering to company policies regarding cash handling procedures
  • Demonstrated strong knowledge of menu items, ingredients, allergens, and dietary restrictions to assist customers in making informed choices
  • I love to Assist in the coordination of catering events, including setup, food preparation, and serving

Customer Service/Sales Associate

Shell Gas
09.2015 - 11.2017
  • My job was to re-stoke the shelves, the cooler, and the chips
  • I will have the store clean and time to open from 4:45am
  • I worked from 12am -6am
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Efficiently restocked shelves and organized inventory during overnight shifts to ensure product availability for customers

Opening Manager

H24b fitness studio
01.2010 - 11.2015
  • My job was to open the store and customer service
  • I'll do healthy shake
  • I will clean after the class was done
  • Close the store make sure everything was re-stoke
  • Generated leads and initiated contact with potential clients to introduce products or services
  • Built strong relationships with customers through active listening and understanding their needs

Education

High School Diploma -

Pioneer High School
Whittier, CA
06-2008

Skills

  • Customer service
  • Cash handling
  • Food preparation
  • Menu knowledge

Certification

  • ServSafe Food Handler's Certification

Timeline

Shift Leader

Panda Restaurant Group
10.2018 - 09.2022

Cashier/Customer Service

Subway Sandwich Artists
07.2018 - 11.2022

Customer Service/Sales Associate

Shell Gas
09.2015 - 11.2017

Opening Manager

H24b fitness studio
01.2010 - 11.2015

High School Diploma -

Pioneer High School

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Nidia Olivera