Summary
Overview
Work History
Education
Skills
Notableaccomplishments
Languages
Timeline
Generic

NIDIA RIVERA

Chino,CA

Summary

Senior Human Resources Professional with extensive experience in higher education and manufacturing. Proficient in HR administration, including employee relations, onboarding, benefits, performance management, compliance, and terminations. Skilled in advising senior management, problem-solving, and effective communication. Strong background in worker’s compensation claims administration. Capable of driving initiatives independently and aligning them with organizational goals.

Overview

29
29
years of professional experience

Work History

Recruiter, Human Resources Generalist

Harvey Mudd College
Claremont, CA
09.2023 - Current
  • Manage full-cycle recruiting process for all staff, ensuring a smooth candidate experience
  • Proactively recruit using traditional and non-traditional resources (social media, LinkedIn, career fairs, community events)
  • Gather and analyze HR metrics to minimize time requisitions are open and ensure diversity hiring, aligning with the Affirmative Action Plan
  • Generate a pipeline of qualified candidates for multiple searches
  • Collaborate with hiring managers and HR team on sourcing and outreach campaigns
  • Partner with department managers on staffing needs, job redesign, and employment changes
  • Administer HR retention programs, conduct compensation analysis, and facilitate benefits meetings
  • Manage offboarding and analyze exit interviews for talent retention insights
  • Maintain knowledge of HR trends, best practices, regulatory changes, and new technologies
  • Support annual programs (affirmative action planning, benefit enrollment, salary planning, performance management, service awards)
  • Coordinate workers' compensation claims evaluations and support the Workplace Violence Prevention Plan
  • Assist with ergonomic evaluations and manage the Authorized Drivers Process
  • Support HR events and employee engagement activities
  • Contribute to HR team meetings and the development of the HR Playbook
  • Provide HR expertise to campus committees and task forces.

Assistant Director, Human Resources / Human Resources Supervisor / Human Resources Generalist (promotions)

Claremont Graduate University
Claremont, CA
01.2021 - 01.2023
  • Conducted HR audits and managed training across CGU for all staff, students, and faculty using the Foundry Platform
  • Ensured worker’s compensation claims are documented and reported
  • Assisted with and/or conducted investigations and managed AQMD annual AVR surveys for compliance
  • Managed onboarding for new employees (staff, faculty, student workers, adjuncts) in Workday, including I-9 forms and job postings
  • Developed job aids and documented HR processes; responded to inquiries on employee benefits
  • Administered benefits programs and managed leave of absence tracking
  • Maintained compliance with HR-related laws and updates
  • Conducted ergonomic assessments and supported annual open enrollment and performance management processes.

Human Resources & Payroll Manager

US Direct
Irvine, CA
01.2015 - 01.2021
  • Oversaw HR administration and payroll for 100+ employees, ensuring compliance and efficiency
  • Maintained employee records, managed vacation and sick requests, and processed payroll
  • Conducted onboarding, coordinated orientation sessions, and administered training programs
  • Managed employee benefits programs and performance management processes
  • Ensured HR practices comply with labor laws, employment standards, and workplace safety requirements
  • Conducted regular compliance audits and addressed employee concerns
  • Supervised and managed direct reports, fostering a collaborative and high-performing team environment
  • Generated and analyzed HR reports for decision-making and ensured accurate documentation of all HR activities
  • Provided strategic guidance to senior-level management on HR and employee development issues.

Provider Relations Team Lead

Keenan & Associates
Riverside, CA
01.2013 - 01.2015
  • Handled provider inquiries, managed short pay disputes, and processed appeals
  • Ensured compliance with Worker’s Compensation regulations
  • Provided training and support to processing staff
  • Utilized medical billing knowledge to ensure accurate payment processing.

Worker’s Compensation Bill Review Lead

FairIsaac Corporation
Irvine, CA
01.1996 - 01.2013
  • Processed appeals and SBR requests in compliance with Worker’s Compensation regulations
  • Provided technical support to processing staff and conducted training sessions
  • Maintained documentation of processed appeals and SBR requests and generated reports.

Education

Skills

  • Problem Solving
  • Critical Thinking
  • Excellent Written & Communication Skills
  • Teamwork
  • Data Analysis
  • Project Management
  • Proficient in Microsoft Office
  • Workday System
  • Recruitment
  • Talent Acquisition
  • Resume scanning
  • Performance Evaluation
  • Salary Negotiation
  • Human resources policies

Notableaccomplishments

  • Implemented initiatives like Work Number for employment verification at CGU.
  • Developed training materials for Workday performance review process and time tracking systems.
  • Led Spanish Training Sessions for Performance Evaluation System.

Languages

English
Professional
Spanish
Professional

Timeline

Recruiter, Human Resources Generalist

Harvey Mudd College
09.2023 - Current

Assistant Director, Human Resources / Human Resources Supervisor / Human Resources Generalist (promotions)

Claremont Graduate University
01.2021 - 01.2023

Human Resources & Payroll Manager

US Direct
01.2015 - 01.2021

Provider Relations Team Lead

Keenan & Associates
01.2013 - 01.2015

Worker’s Compensation Bill Review Lead

FairIsaac Corporation
01.1996 - 01.2013

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NIDIA RIVERA