Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Nidia Sousa

Hudson,NH

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Registered Nurse

Oasis Adult Day Services
05.2023 - Current
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Educated patients and families on health management and available resources.
  • Developed individualized care plans based on patient assessments and needs.
  • Conducted accurate and timely MDS assessments, ensuring compliance with state and federal guidelines.

Registered Nurse

Lowell General Hospital Main Campus
05.2023 - 01.2024
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Monitored patient reactions after administering medications and IV therapies.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Educated family members and caregivers on patient care instructions.
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Expedited treatment plans by interpreting diagnostic tests accurately and collaborating with physicians on appropriate interventions.
  • Assessed patient conditions and prioritized treatment based on urgency in high-pressure environments.


Emergency Room Technician

Lowell General Hospital Main Campus
09.2004 - 01.2023
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
  • Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
  • Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Quickly responded to codes and cardiac monitor alarms.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Conducted routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Ensured rapid patient assessment by accurately taking vital signs and gathering medical history.
  • Assisted in life-saving procedures, supporting medical teams during critical emergencies.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Performed basic laboratory tests and collected specimens for further testing.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Supported successful code responses by quickly delivering necessary medications and supplies as needed during critical situations.
  • Inserted peripheral IVs and administered non-medication IV fluids.
  • Facilitated quick response to cardiac emergencies by proficiently operating EKG machines and monitoring results.
  • Ensured compliance with infection control protocols through rigorous adherence to proper hand hygiene practices and sanitization of equipment after each use.
  • Monitored patient progress and reported changes to healthcare professionals.

Spanish Medical Interpreter

Lowell General Hospital Main Campus
09.2004 - 01.2023
  • Implemented new interpretation technologies to enhance the quality of communication between healthcare providers and non-English speaking patients.
  • Served as an essential resource during emergency situations involving non-English speaking patients, providing life-saving information in realtime.

ER Unit Coordinator

Lowell General Hospital Saints Campus
Lowell, MA
09.2004 - 12.2022
  • Ensured HIPAA compliance while handling sensitive patient information with utmost confidentiality and discretion.
  • Streamlined workflows for nurses and doctors by accurately maintaining patient charts and updating information as needed.
  • Increased ER efficiency with prompt communication between medical professionals regarding patient updates.
  • Contributed to the smooth operation of the ER by coordinating bed assignments according to priority needs.
  • Facilitated timely admissions, discharges, and transfers of patients to improve overall ER operations.
  • Expedited patient care by entering physician orders into computer systems, reducing the likelihood of errors and ensuring prompt treatment delivery.
  • Supported clinical staff by scheduling diagnostic tests, specialist consultations, and follow-up appointments in a timely manner.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered phone calls and messages for physician's and medical facility, scheduling appointments, and handling patient inquiries.
  • Received and routed laboratory results to correct clinical staff members.
  • Coordinated interpreter services when necessary to facilitate proper communication between healthcare providers and non-English speaking patients or family members during critical moments of care delivery process in the emergency room context.
  • Assisted in quality improvement initiatives by providing feedback on department procedures based on firsthand observations within the ER unit secretary role.
  • Collaborated with other departments for seamless interdepartmental communication regarding patient care plans.

Education

Associate of Science - Nursing

Rivier University, Nashua, NH
05-2023

Skills

  • Wound care
  • Performing ekg
  • Proper catheter insertion/removal
  • Critical Thinking Skills
  • Mental health nursing
  • Seizure management
  • Medication and IV administration
  • Advanced cardiac life support (ACLS) certification
  • Critical care
  • Patient assessments
  • CPR/AED
  • Cardiac monitors
  • Blood draw and sample collection
  • Intake and discharge
  • IV insertion

Accomplishments

  • Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Documentation - Ensured charting accuracy through precise documentation.
  • Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.

Certification

  • Registered Nurse License (RN) - State Board of Nursing.
  • Certified Emergency Nurse (CEN) - Board of Certification for Emergency Nursing.
  • Basic Life Support Certification (BLS)
  • CPR/AED Certification
  • Advanced Cardiac Life Support Certification (ACLS)
  • First Aid Certification

Languages

Spanish
Full Professional

Timeline

Registered Nurse - Oasis Adult Day Services
05.2023 - Current
Registered Nurse - Lowell General Hospital Main Campus
05.2023 - 01.2024
Emergency Room Technician - Lowell General Hospital Main Campus
09.2004 - 01.2023
Spanish Medical Interpreter - Lowell General Hospital Main Campus
09.2004 - 01.2023
ER Unit Coordinator - Lowell General Hospital Saints Campus
09.2004 - 12.2022
Rivier University - Associate of Science, Nursing