Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nidia Vazquez

Thermal,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated leader with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

27
27
years of professional experience

Work History

Area Manager of Operations

Blaze Pizza
09.2017 - Current
  • Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
  • Led a team of professionals, fostering a collaborative environment to achieve company goals.
  • Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
  • Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
  • Increased overall efficiency by identifying areas for improvement and implementing best practices.
  • Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Reduced operational costs with thorough budget analysis and strategic resource allocation.
  • Traveled to over 4 locations per week to manage each store and perform reviews of individual managers and employees.

General Manager of Food Service

Rubio's Coastal Grill
10.2014 - 10.2017
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
  • Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
  • Expanded catering services to accommodate various events, increasing overall sales revenue for the business.
  • Oversaw training of more than 40 team members.
  • Oversaw food preparation and monitored safety protocols.

General Manager of Food Service

Carl's Jr
08.2006 - 10.2014
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
  • Reviewed and approved employee schedules and timesheets.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

General Manager of Food Service

McDonald's
11.1997 - 10.2006
  • Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Education

High School Diploma -

Indio High School
Indio, CA
06.1997

Skills

  • Operational Efficiency
  • Workforce Planning
  • Excellent interpersonal skills
  • Knowledge of performance tracking
  • Budget knowledge
  • Outstanding communication skills
  • Strategic Planning
  • Staff Supervision
  • Inventory Monitoring
  • Decision-Making
  • Hiring and Onboarding
  • Operations Oversight

Languages

Spanish
Native or Bilingual

Timeline

Area Manager of Operations

Blaze Pizza
09.2017 - Current

General Manager of Food Service

Rubio's Coastal Grill
10.2014 - 10.2017

General Manager of Food Service

Carl's Jr
08.2006 - 10.2014

General Manager of Food Service

McDonald's
11.1997 - 10.2006

High School Diploma -

Indio High School

Similar Profiles

CREATE PROFILE
Nidia Vazquez