Nidza Rucobo

Urban Craft Custom Upholstery

Chicago, IL

06.2014 - 02.2024

Administered payroll and maintained proper documentation of employee personnel.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed office inventory and placed new supply orders.
Coded and entered daily invoices with in-house accounting software.
Managed office budget to handle inventory, postage and vendor services.
Managed, scheduled and coordinated office functions and activities for employees.
Ordered supplies and equipment to maintain adequate inventory levels.
Responded to customer inquiries via phone or email in a professional manner.
Monitored inventory levels and placed orders when needed.
Processed payroll accurately ensuring all employees were paid on time.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Resolved customer inquiries and complaints requiring management-level escalation.
Delegated work to staff, setting priorities and goals.
Reviewed completed work to verify consistency, quality and conformance.

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