Overview
Work History
Education
Skills
Timeline
Generic

Nie Yoshinobu

Ordot ,Guam

Overview

2026
2026
years of professional experience

Work History

Team Leader

Cinnabon
10.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Positive energy,great customers service, team work.

Admin Assistant

Trident Cross
2020 - 2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Quickbooks, GRT,
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.

Cashier, Waitress, Bartender

Lina’la
2018 - 2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.

Supervisor

Fuji Ichiban Ramen
2012 - 2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.

Education

High School Diploma -

Okkodo High School
Dededo
06.2011

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Performance improvement
  • Safety

Timeline

Team Leader

Cinnabon
10.2024 - Current

Admin Assistant

Trident Cross
2020 - 2024

Cashier, Waitress, Bartender

Lina’la
2018 - 2020

Supervisor

Fuji Ichiban Ramen
2012 - 2019

High School Diploma -

Okkodo High School

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