Summary
Overview
Work History
Education
Skills
Certification
Awards And Activities
Timeline
Generic

Niesha Fuston

El Reno

Summary

Adaptable professional with a strong background in education and retail. Known for effective classroom management and first aid training, ready to leverage skills in diverse roles to enhance student learning and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Kelly Service USA, LLC
Troy
12.2023 - Current
  • Executed lesson plans to maintain learning continuity in regular teacher's absence.
  • Supervised students to ensure a safe and productive classroom environment.
  • Managed student behavior, promoting respect and engagement within the classroom.
  • Maintained attendance records accurately for accountability purposes.
  • Provided timely grading of assignments, enhancing student understanding.
  • Liaised with school staff to address student needs and progress.

Retail Sales Associates

Burlington
Oklahoma City
06.2024 - 12.2024
  • Delivered exceptional customer service while driving sales growth and client loyalty.
  • Managed merchandise and inventory, ensuring optimal stock levels and product availability.
  • Maintained store cleanliness and safety standards to promote a welcoming environment.
  • Provided operational support to enhance efficiency across various store functions.

Retail and Gas Station Clerk

Murphy USA
El Reno
01.2024 - 04.2024
  • Oversaw customer service and sales operations to enhance client satisfaction.
  • Managed fuel station duties, ensuring compliance with safety standards.
  • Executed inventory and stock management to optimize supply levels.
  • Conducted maintenance activities to uphold operational efficiency.
  • Monitored regulatory compliance to mitigate risks and ensure adherence.

Chocolatier

Good girl chocolate
Oklahoma City
03.2021 - 11.2023
  • Supported customers through effective communication and assistance.
  • Managed daily operations to ensure smooth workflow in chocolate production.
  • Oversaw inventory management to maintain optimal stock levels of ingredients.
  • Produced and wrapped chocolate bars and various assortments consistently.
  • Managed packaging and shipping processes to maintain quality standards.
  • Maintained cleanliness and organization in the chocolate production area.
  • Designed visually appealing packaging to attract customers and enhance brand image.

Sales Associate

Trifecta Smoke Shop
Oklahoma City
12.2022 - 05.2023
  • Processed cash and credit transactions accurately at the point of sale.
  • Answered incoming telephone calls to provide store, products and services information.
  • Resolved customer inquiries and complaints effectively to enhance satisfaction.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.

Server

Waffle House
Oklahoma City
01.2022 - 09.2022
  • Processed customer orders accurately using point-of-sale system.
  • Ensured timely delivery of food and beverages to enhance guest satisfaction.
  • Maintained cleanliness and organization of dining area and kitchen.
  • Accurately processed customer orders using point-of-sale system.
  • Delivered exceptional customer service in a fast-paced dining environment.

Crew member

Braums
Enid
05.2019 - 02.2021
  • Provided excellent customer service during peak hours at a busy ice cream and burger joint.
  • Operated kitchen equipment safely while preparing food items for customers and staff.
  • Maintained cleanliness and organization of dining area and kitchen workspace consistently.
  • Assisted in training new crew members on company policies and food safety standards.
  • Stocked supplies and ingredients to ensure smooth restaurant operations throughout shifts.
  • Processed customer orders accurately using point-of-sale system for efficient service.
  • Resolved customer complaints promptly to maintain a positive dining experience for guests.

Carhop

Sonic
Enid
07.2018 - 12.2018
  • Delivered food and beverages to customers efficiently and courteously.
  • Maintained cleanliness of the dining area and car service stations.
  • Assisted in training new team members on service protocols.
  • Operated point-of-sale system for accurate order processing.
  • Communicated effectively with kitchen staff for timely food preparation.
  • Managed customer inquiries and resolved issues promptly.

Education

High School Diploma - Enid, OK

Enid High School
Enid, OK
06.2020

Skills

  • CPR and AED certification
  • Classroom management
  • Customer engagement
  • Inventory control
  • First aid and safety training
  • Infection control and prevention
  • Legal compliance and responsibilities
  • Personal protective equipment (PPE)
  • Healthcare delivery systems
  • Health behaviors and wellness
  • Specimen collection and processing
  • Laboratory testing procedures
  • Patient preparation and evaluation
  • Customer service excellence
  • Team collaboration in healthcare
  • Grill operation and management
  • Shipping and packaging logistics
  • Cash register operation

Certification

  • AHA: Healthcare Provider CPR and First Aid, 11/18
  • Certificated Phlebotomy Technician, 06/23
  • Oklahoma Alcohol Seller/Server Training Programs, 06/25

Awards And Activities

  • High School National Honor Society
  • Health Occupations Students of America
  • High school diploma
  • High school Basketball MVP
  • Substitute of the month (01/25)

Timeline

Retail Sales Associates

Burlington
06.2024 - 12.2024

Retail and Gas Station Clerk

Murphy USA
01.2024 - 04.2024

Substitute Teacher

Kelly Service USA, LLC
12.2023 - Current

Sales Associate

Trifecta Smoke Shop
12.2022 - 05.2023

Server

Waffle House
01.2022 - 09.2022

Chocolatier

Good girl chocolate
03.2021 - 11.2023

Crew member

Braums
05.2019 - 02.2021

Carhop

Sonic
07.2018 - 12.2018

High School Diploma - Enid, OK

Enid High School

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