Overview
Work History
Education
Skills
Socialsecuritynumber
Personal Information
References
Schoolinformation
Timeline
Volunteer
Niesha N Nobles-Carroll

Niesha N Nobles-Carroll

Wichita Falls,US

Overview

24
24
years of professional experience

Work History

Server

Samurai of Tokyo
08.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clear communication with all areas to provide timely and proficient dining experience for our guests.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

FOH Team Member

Chick-fil-A
10.2018 - 08.2020
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
  • Collaborated closely with other FOH Team Members during busy shifts to streamline workflow and serve guests more efficiently.
  • Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
  • Resolved customer complaints promptly and professionally, resulting in satisfied guests returning to our establishment.
  • Helped guests at tables when in need of assistance.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.

Home Health Aide

Community Care
06.2017 - 12.2018
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.

Education

Vocational Nursing - Nursing

Vernon College
Wichita Falls, TX

Bachelor Of Arts - Psychology

Southern New Hampshire University
MANCHESTER, NH

Skills

  • Attention to Detail
  • Customer Service
  • Friendly, Positive Attitude
  • Flexible and Adaptable
  • Dependable and Responsible

  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Teamwork and Collaboration

Socialsecuritynumber

***-**-1194

Personal Information

Date of Birth: 11/21/1981

References

  • Hauna, Bagley, 1938 FM 368, Iowa Park, TX, 76367, US, (940) 232-7363, previous co-worker
  • Randall, Carroll, 1212 35th Street, Burkburnett, TX, 76354, US, (940) 733-0672, Husband
  • Decima Ashcraft, Wichita Falls,TX, 940-280-8796, Friend
  • Ryan Cruz, Samurai of Tokyo, 940-224-6922, Supervisor

Schoolinformation

Southern New Hampshire University, 2500 North River Road, Manchester, NH, 03106, US

Timeline

Server

Samurai of Tokyo
08.2020 - Current

FOH Team Member

Chick-fil-A
10.2018 - 08.2020

Home Health Aide

Community Care
06.2017 - 12.2018

Vocational Nursing - Nursing

Vernon College

Bachelor Of Arts - Psychology

Southern New Hampshire University
Niesha N Nobles-Carroll