Nieshia Borner
Memphis,TN
Summary
Goal oriented, reliable, hardworking, dedicated, customer satisfaction and meeting business goals.
Hardworking and punctual, works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
26
26
years of professional experience
Work History
Warehouse Clerk
Nike DHL Supply Chain
09.2022 - Current
- Managed inventory control processes to ensure accurate stock levels and timely replenishment.
- Operated forklifts and pallet jacks for efficient material handling and transportation.
- Organized warehouse layout to optimize space utilization and improve operational efficiency.
- Conducted regular quality checks on incoming shipments to maintain product integrity.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Checked packages and merchandise for damage and notified vendors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
QA Specialist
INgram Micro
10.2019 - 12.2021
- My responsibilities included making boxes, picking, packing, and labeling the assigned product.
- Utilized hand-held scanners to scan barcodes and enter data into the system.
- Labeled, sorted, and organized packages for efficient delivery.
- Completed daily reports of work completed accurately at end of shift.
- Lifted heavy items onto pallets with a forklift or manual pallet jack.
- Maintained a clean and organized work area throughout the shift.
- Performed quality control checks on products before packing them for shipment.
- Stored inventory in designated locations within the warehouse facility based on size, type.
- Maintained cleanliness of warehouse areas by sweeping, dusting, and mopping floors.
- Operated equipment such as shrink wrappers, box sealers, and tape machines.
- Assembled boxes and cartons according to customer specifications.
- Inspected products for quality compliance and adherence to specifications.
- Conducted thorough audits of production processes to identify areas for improvement.
- Developed and maintained detailed inspection reports to ensure accurate documentation of findings.
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
- Enhanced production efficiency by implementing effective QA processes and procedures.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Reported problems and concerns to management.
- Inspected items and compared against standards to meet regulatory requirements.
- Conducted data review and followed standard practices to find solutions.
- Reviewed production processes and identified potential quality issues.
Hairstylist
Hair Canvas salon
01.2000 - 03.2020
- My duties as a cosmetologist include overall salon management, meeting the needs of clients in regards to their hair desires, and providing excellent customer service.
- Provided expert consultations on hair, skin, and nail care to enhance client satisfaction.
- Mentored junior cosmetologists on best practices and emerging trends in the industry.
- Implemented efficient scheduling systems to optimize appointment flow and reduce wait times.
- Analyzed market trends to introduce new services that aligned with client demands.
- Cultivated strong client relationships through exceptional service and follow-up communication.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Performed advanced techniques in hair coloring and styling, ensuring high-quality results.
QA & Hospital
NIKE NALC
02.2017 - 07.2019
- My responsibilities included examining and inspecting containers, materials, and products to ensure the packing specifications are met, marking and labeling products with the marking tools, load products or containers after packing process, loading completed products placing them on conveyor belts, and completing forms in accordance with companies procedures, and clean work areas.
- Participated in physical inventories when necessary.
- Stacked empty pallets in designated areas according to safety regulations.
- Cleaned work area after each shift in order to maintain a safe working environment.
- Sorted items according to size, type, color, style. before storing them in their respective bins or shelves.
- Inspected products for any damages prior to stocking shelves.
- Assembled customer orders from stock and placed orders on pallets or shelves ready for shipment.
- Unpacked boxes and checked contents against invoices or other documents.
- Organized returned goods so they can be restocked quickly and efficiently.
- Organized warehouse space for efficient storage of goods.
- Performed cycle counts as required by management to ensure proper inventory levels were maintained at all times.
- Maintained inventory records and updated stock lists on a regular basis.
- Identified damaged or defective items and reported them to supervisor immediately.
- Assisted in preparing orders for shipping by packing products into containers or wrapping them onto pallets for transportation purposes.
- Collaborated with supervisors and managers regarding daily tasks that need attention.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Used pallet jacks to move items to and from warehouse locations.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Recognized defective material and reported issues to management.
- Operated scanners, computers, and other equipment to track orders.
- Performed cycle counts to maintain accurate inventory records.
Shipping and Receiving/seasonal
CCL Label LLC
11.2018 - 02.2019
- My duties included performing activities associated with packing, monitoring inventory levels, determining proper storage methods based on physical capabilities of facility, completing forms according to companies procedures, and sorting cargo before loading.
- Created reports detailing daily shipments, arrivals and discrepancies in order fulfillment.
- Ensured that all customer orders were processed correctly and shipped on time.
- Maintained detailed records of shipments including weight, cost, method of shipment.
- Organized storage areas within the warehouse for easy access to products when needed.
- Resolved logistics issues in a timely manner effectively.
General Merchandise Stocker
Pier 1 Imports
09.2005 - 02.2010
- My responsibilities included stocking shelves, racks, bins, and cases with new transferred merchandise, Receiving, opening, unpacking, and issuing floor merchandise, clean displays, cases, shelves, and aisles, and requisition merchandise from suppliers based on available space, customers demand, or advertised specials.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
- Greeted customers and retrieved requested products to drive satisfaction.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Updated product labels to reflect accurate pricing.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Participated in physical inventories of stock on hand periodically.
- Stocked shelves with newly arrived products.
- Verified pricing accuracy on shelves against invoices from vendors.
- Received and processed incoming shipments of merchandise.
- Assisted with store displays and window dressing as needed.
- Recorded quantity, type and value of materials or items received.
- Provided customer service by answering questions about product location, price and availability.
- Sorted returned merchandise for restocking or disposal.
- Arranged merchandise in an attractive manner to promote sales.
- Organized storage areas for efficient use of space.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Assisted in receiving, unloading, and verifying incoming shipments.
- Collaborated with team members to complete large-scale projects.
- Loaded/unloaded merchandise from trucks using proper lifting techniques.
- Oversaw inventory management and organization of merchandise displays.
- Trained and mentored new stockers on safety procedures and operational protocols.
- Coordinated with team members to streamline restocking processes and improve efficiency.
- Monitored stock levels and communicated replenishment needs to management effectively.
- Implemented best practices for maintaining product quality and presentation standards.
- Conducted regular audits of merchandise to ensure accuracy in inventory counts.
Jewelry sales associate
Sam’s Club
06.2001 - 01.2005
- Processed payments using point-of-sale systems, credit card machines, and cash registers.
- Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
- Greeted customers and provided excellent customer service.
- Engaged in suggestive selling techniques to increase sales volume.
- Created window displays that showcased new products.
- Assisted other departments in meeting operational goals as needed.
- Provided accurate information about warranties, pricing, policies.
- Prepared daily sales reports for management review.
- Tracked inventory levels to ensure adequate stock was available at all times.
- Resolved customer complaints in a professional manner.
- Received inventory shipments and stocked shelves with merchandise.
- Maintained an organized and clean store environment, including dusting displays regularly.
- Assisted customers in selecting products, providing excellent service.
- Trained new employees on sales floor procedures and protocols.
- Performed opening and closing duties, including cash handling.
- Placed special orders or called other stores to find desired items.
- Prepared merchandise for purchase or rental.
- Bagged or packaged purchases and wrapped gifts.
- Described merchandise and explained use, operation and care.
- Collaborated with team members to create visually appealing merchandising displays.
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in maintaining inventory accuracy through regular stock checks and updates.
Education
Cosmetologist License - Cosmetology Education
Hair Design School of Cosmetology
Memphis, TN12-1998
Raleigh Egypt high school
05.1997
Skills
- Leadership
- Problem-solving and decision-making
- Analytical
- Communication (written and verbal)
- Flexible/Adaptable
- Hair artistry professional
- Shipping and packaging
- Maintaining Workplace Safety
- Heavy Lifting
- Inventory Level Adjustments
- Quality Assurance
- Picking and processing
- Attention to Detail
- Problem-Solving
- Customer Service
- Packaging and Labeling
- Order Fulfillment
- Stock Rotation
- Cleaning and sanitizing
- Decision-Making
- Barcode scanning
- Team Collaboration
- Stock control
- Collaboration and communication
Timeline
Warehouse Clerk
Nike DHL Supply Chain
09.2022 - Current
QA Specialist
INgram Micro
10.2019 - 12.2021
Shipping and Receiving/seasonal
CCL Label LLC
11.2018 - 02.2019
QA & Hospital
NIKE NALC
02.2017 - 07.2019
General Merchandise Stocker
Pier 1 Imports
09.2005 - 02.2010
Jewelry sales associate
Sam’s Club
06.2001 - 01.2005
Hairstylist
Hair Canvas salon
01.2000 - 03.2020
Cosmetologist License - Cosmetology Education
Hair Design School of Cosmetology
Raleigh Egypt high school