Nietzsche Jacob
Lakeland,FL
Summary
Driven and personable Crew Member with experience at Panda Express, excelling in customer engagement and creating a welcoming atmosphere. Demonstrated ability to collaborate effectively with team members, enhancing operational efficiency. Skilled in cooking and interactive communication, with a proven track record of improving customer satisfaction and maintaining high cleanliness standards.
Overview
3
3
years of professional experience
Work History
Crew Member
Panda Express
Lakeland, FL
04.2022 - Current
- Building Connections: You’ll often have the opportunity to chat with customers about their favorite menu items, food preferences, or simply make small talk to create a more personable experience. This helps build rapport and a connection with regulars, making them feel appreciated.
- Creating a Friendly Atmosphere: A big part of the job is making sure customers leave with a positive experience. This means offering great service, staying attentive to their needs, and addressing any issues or complaints in a calm, professional manner.
- Team Collaboration: Work together with other team members to ensure the restaurant runs smoothly, including helping in the kitchen, delivering food to customers, or restocking supplies as needed.
- Cleanliness: Maintain a clean work environment by wiping down tables, cleaning utensils, and keeping the dining area orderly. Follow food safety regulations by keeping food preparation areas clean and sanitized.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2023
Skills
- Cooking
- Tool and equipment use
- Interactive communication skills
- Willingness to learn
- Self-discipline
- Safety
- Production line work
- Creativity and innovation
- Resilience and persistence
- Multitasking and organization
- Cleaning and sanitizing
- Supplies monitoring and restocking
- Leadership qualities
- Point-of-sale transactions
- Store opening and closing
- Time management
- Taking orders
- Problem-solving
- Menu memorization
- Telephone etiquette
Affiliations
- runs track and plays basketball
- goes to the gym
References
References available upon request.
Timeline
Crew Member
Panda Express
04.2022 - Current
High School Diploma -
Penn Foster Career School
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