Accomplished executive assistant, offering over 10 years of administrative management experience reporting to a CEO and other executive management. Professionally dedicated to easing the workload of business executives. Serving as an effective gatekeeper, preparing well-researched and sensible projects, managing busy schedules, and efficiently handling regular and irregular tasks.
Overview
16
16
years of professional experience
Work History
Restaurant Owner
Soul Revival Cookhouse
03.2020 - 05.2024
Managed payroll, daily deposits, and cost controls.
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Set employee schedules, delegated work, and monitored food quality and service performance.
Maintained positive relationships with local community and government officials.
Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
Administrative Assistant
Alfa Insurance
06.2019 - 05.2020
Greeting and welcoming guests and providing them with a positive first impression of the organization
Directing guests and answering their questions
Notifying other workers of visitor arrival
Maintaining security and telecommunications systems
Keeping office secure by following procedures, monitoring logbooks, and issuing visitor badges
Complying with procedures, rules, and regulations on keeping a safe and clean reception area
Documenting and communicating various actions, irregularities, and continuing needs
Contributing to the team by accomplishing tasks as needed
Answering the telephone; taking and relaying messages; providing information to callers.
Office Administrator
ICON Residential (Real Estate)
10.2017 - 05.2019
Managed inventory and order supplies for a busy office
Implemented an inventory management system, identifying cost-savings opportunities
Maintained reception and common areas for functionality and cleanliness
Greeted incoming guests in a professional and create a welcoming environment
Drafted and formatted documents for various departments, facilitating more professional document management
Participated in the employee onboarding process by creating new accounts, equipping work space with supplies, necessary company information, and acclimating employees to their new environment
Performed diverse data-entry functions from all departments
Created and/or updated records and databases
Researched, planned, and executed public and private events for the company, its clients and vendors
Conducted clerical duties and manage correspondence, including filing, answering/transferring phone calls, responding to emails, preparing documents, etc.
Interacted with customers by phone, email, or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executive Assistant
C & D Financial Group
05.2012 - 07.2017
Served as a liaison between clients, CPA's, and business professionals
Managed and collected past-due accounts
Communicated with clients regarding payment status, past-due debts, and various account management activities
Performed and reconciled full-cycle accounts payable
Maintained records in AS400 for bill payments
Initiated various errands for copious situations including mail drop-offs, immediately urgent paperwork transportation, bank deposits, etc.
Executive Assistant/Payroll Clerk
Ryder & Powell
06.2010 - 05.2012
Provided superior administrative and operational support to the CEO while supporting other members of the executive management team
Implemented various systems to improve office operations, including a robust filing system, streamlining related deliverables among departments, and effectively communicated changes in a clear manner
Effectively managed the CEO's busy schedule by planning and rescheduling meetings, conferences and conventions, phone calls and travel
Coordinated various travel arrangement for the executive management team
Processed telephony payroll, a call system for home health service providers to record their hourly employment at various clients' homes
Created payroll accounts for all new employees on on pay Software
Managed existing payroll records.
Personal Banker
Synovus
07.2008 - 06.2010
Opened, closed, and maintained a daily deposit balance for various accounts and account types
Reconciled accounts by managing accounts payable and accounts receivable
Prepared bank deposits, managed inventory and equipment to improve operational efficiency.
Education
Managing Multiple Projects, Objectives and Deadlines -
Skill Path
The Exceptional Assistant -
Fred Pryor
Successful Communication Skills for Women -
Fred Pryor
The 7 Habits of Highly Successful People -
Stephen R. Covey
A.A.S. in Business Management -
Grand Canyon University
01.2015
Skills
Outlook
Word
PowerPoint
Excel
Customer Engagement
Inventory Management
Staff Supervision
Data Entry
Office Administration
Timeline
Restaurant Owner
Soul Revival Cookhouse
03.2020 - 05.2024
Administrative Assistant
Alfa Insurance
06.2019 - 05.2020
Office Administrator
ICON Residential (Real Estate)
10.2017 - 05.2019
Executive Assistant
C & D Financial Group
05.2012 - 07.2017
Executive Assistant/Payroll Clerk
Ryder & Powell
06.2010 - 05.2012
Personal Banker
Synovus
07.2008 - 06.2010
Managing Multiple Projects, Objectives and Deadlines -
Bar & Restaurant Manager at Limitless Cookhouse and Bar Restaurant in Ansal Plaza Mall in New DelhiBar & Restaurant Manager at Limitless Cookhouse and Bar Restaurant in Ansal Plaza Mall in New Delhi