Highly skilled and enthusiastic professional with more than 11 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
11
11
years of professional experience
Work History
Medical Assistant/Director of Population Health Informatics
7 Days Pediatrics
08.2019 - 10.2023
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Communicated with patients, ensuring that medical information was kept private.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary.
Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
Keeps supplies ready by inventorying stock.
Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
Assist physicians with patient examinations and treatments
Prepare patients for examinations.
Team player.
Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
Completes records by recording patient examination, treatment, and test results.
Medical Assistant / assistant manager
UNION COUNTY PEDIATRICS GROUPS
10.2012 - 02.2018
Answer telephones and direct calls to appropriate staff
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
Complete insurance or other claim forms
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms
Transmit correspondence or medical records by mail, e-mail, or fax
Maintain medical records, technical library, or correspondence files
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies
Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
Education
High School Diploma -
Halsey William Admiral
Elizabeth, NJ
07.2011
Skills
Spanish Skills
EKG performance
Blood Drawing
Administrative Staff Supervision
Data Entry
Training and Development
Recruit Well-Qualified Staff
Electronic Medical Record Software
References
References available upon request
Timeline
Medical Assistant/Director of Population Health Informatics