Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nieves Carolina Lopez

North Miami,FL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success

Overview

5
5
years of professional experience

Work History

Expert Driver

Domino's Pizza
Hollywood, FL
03.2023 - Current
  • Received feedback from customers on quality of service provided during deliveries.
  • Delivered goods and services to customers on time and in excellent condition.
  • Ensured compliance with all applicable laws, regulations and safety standards.
  • Followed detailed instructions from dispatchers regarding delivery times and routes.

Food and Beverage Cashier /Customer Service Specialist

P&V
Miami, FL
03.2019 - Current
  • Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
  • Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
  • Operated the point of sale system to process payments from customers quickly and accurately.
  • Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
  • Stocked shelves with merchandise prior to opening store each day.
  • Maintained cleanliness of work area throughout shift.

Education

Associate of Arts - Graphic Design

Universidad Jose Maria Vargas
Caracas - Venezuela
06.1989

Skills

  • Efficient Routing
  • Customer Service
  • Problem-Solving
  • Customer Rapport
  • Spanish Fluency
  • Flexible Schedule

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Expert Driver

Domino's Pizza
03.2023 - Current

Food and Beverage Cashier /Customer Service Specialist

P&V
03.2019 - Current

Associate of Arts - Graphic Design

Universidad Jose Maria Vargas

Similar Profiles

CREATE PROFILE
Nieves Carolina Lopez