Summary
Overview
Work History
Education
Skills
Timeline
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NIFENITI CAMPBELL

Seattle,WA

Summary

Driven professional with a proven track record as a Nurse at a Pet Hospital, excelling in customer service and problem-solving. Skilled in cash handling and conflict resolution, the ability to problem-solved has enhanced, thus leading to client satisfaction and streamlined operations. Demonstrated adaptability and teamwork, significantly contributing to practice goals and fostering positive client relations. There is also an immense and never-ending passion for animals and the long healthy lives that need to continue to thrive. It is an honor as a human being to be able to contribute to contribute so significantly to their well-being.

Overview

5
5
years of professional experience

Work History

Sales Associate

Calico Toy Shoppe
04.2023 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Veterinary Assistant

Banfield Pet Hospital
11.2021 - 01.2024
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.

Canine Coach

Dogtopia of Harbor Steps
08.2019 - 04.2020
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.

Education

GED -

Chief Sealth International High School
Seattle, WA
06.2015

Skills

Customer Service

Teamwork and Collaboration

Time Management

Problem-solving abilities

Listening Skills

Multi-tasking strength

Problem-Solving

Excellent people skills

Reliable and punctual

Goal-Oriented

Exceptional customer service

Cash Handling

Flexible Schedule

Verbal/written communication

Cash Register Operation

Stocking and Receiving

Conflict Resolution

Timeline

Sales Associate

Calico Toy Shoppe
04.2023 - 06.2024

Veterinary Assistant

Banfield Pet Hospital
11.2021 - 01.2024

Canine Coach

Dogtopia of Harbor Steps
08.2019 - 04.2020

GED -

Chief Sealth International High School

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