Nigar Valiyeva
Seattle,WA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Stock Assistant
Araz Supermarket
01.2024 - 04.2024
- Assisted in achieving optimal stock levels by regularly monitoring inventory and recommending appropriate adjustments to ordering schedules.
- Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues related to product availability or stock-related concerns.
- Supported sales team by ensuring timely availability of products on store shelves and display areas.
Customer Service Representative
Arsenal Group
11.2021 - 01.2024
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Informed customers of promotions to increase sales productivity and volume.
Education
Customer Service Management
Arsenal Group
Skills
- Customer Service
- Stock organization
- Positive Customer Engagement
- Punctual and reliable
- Attention to detail
Timeline
Stock Assistant
Araz Supermarket
01.2024 - 04.2024
Customer Service Representative
Arsenal Group
11.2021 - 01.2024
Customer Service Management
Arsenal Group
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