Nigel Ciappara
Chesterfield,MI
Summary
Dynamic Transportation Manager with a proven track record at US Foods, excelling in safety management and training development. Spearheaded a structured Safety Training Program, enhancing operational efficiency and fostering a culture of excellence. Expert in dispatch operations and cost control, driving productivity while maintaining strong team relationships.
Overview
18
18
years of professional experience
Work History
Transportation Manager
US Foods
06.2021 - Current
- Successfully managed 120+ Union and Non-Union drivers across all eight division locations.
- Principle manager responsible for developing a structured Safety Training Program alongside our divisions Safety and Training Manager.
- LEAD and Culture Champion.
- Supervised, developed and conducted annual reviews for non-driver department personnel.
- Coordinated daily dispatch, setting up KPI success while observing all aspects of the CBA.
- Partnered with Sales to reduce SOS instances by improving efficiencies and effectively recovering service issues in real time while still achieving productivity requirements.
- Created and enforced detailed organization processes within my peer team that increased quality and service standards for our division.
Owner
My Word Logistics
08.2013 - 04.2021
- Responsible for all aspects of business ownership in the trucking industry from business plan development through load delivery.
- Planned and routed a team of drivers while maintaining a balanced approach for company profitability and each drivers work/life balance.
- Ensured positive relationships with load brokers ensuring maximum efficiency while exceeding their contract customers requirements.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Exclusively leased to Contract Freighters Inc. 08/13 through 04/17, followed by Landstar 04/17 through 04/21.
Company Driver
Contract Freighters, Inc
07.2012 - 08.2013
- Performed daily vehicle inspections before and after trips.
- Minimized delays by planning and adjusting my schedule to account for changing weather and traffic conditions.
- Conformed to all DOT rules and regulations.
- Maintained impeccable driving record and history of zero incidents.
General Manager
Olga's Kitchen
04.2007 - 06.2012
- Led teams and locations supporting 35-100 staff members in locations generating $780K-$3.1m in annual sales revenue.
- Consulted with leadership in failing sister locations to identify issues and put systems in place brining them back to P&L success.
- Consulted with Senior Leadership and helped develop a new concept that launched the company into the quick service dining segment.
- Wrote budgets, assisted in building design ideas for efficient operation, projected and hired for staffing needs and operated as the opening GM for multiple "quick service" locations.
Education
No Degree - Business Management
Macomb Community College
Warren, MIHigh School Diploma -
L'Anse Creuse High School North
Macomb05-1997
Skills
- Safety management
- Culture champion
- Dispatch operations
- Training and development
- Cost control and tracking
Timeline
Transportation Manager
US Foods
06.2021 - Current
Owner
My Word Logistics
08.2013 - 04.2021
Company Driver
Contract Freighters, Inc
07.2012 - 08.2013
General Manager
Olga's Kitchen
04.2007 - 06.2012
No Degree - Business Management
Macomb Community College
High School Diploma -
L'Anse Creuse High School North
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