NIGEL DA SILVA
Brooklyn,USA
Summary
Dedicated, loyal and customer oriented Supervisor. Possess strong knowledge of best practices and principles of employee coordination - including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail.
Overview
17
17
years of professional experience
Work History
Shipper and Packer
Alan Ritchey Inc
Phillipsburg, NJ
12.2021 - 09.2023
- Coordinated shipment schedules to optimize delivery timelines and reduce delays.
- Managed inventory levels, ensuring accurate stock counts and timely order fulfillment.
- Implemented safety protocols, enhancing compliance and reducing workplace incidents.
- Trained new staff on shipping procedures, fostering a culture of efficiency and teamwork.
- Picked orders, scanned products and packed boxes.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
Supervisor
NJIT / Compass Group
Newark, NJ
08.2017 - 12.2021
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
- Executed new training initiative to improve skills and develop leaders from within.
- Established and enforced clear goals to keep all employees on same level and working collaboratively.
- Inspected incoming supplies to verify conformance with materials specifications and quality standards.
- Monitored equipment efficiency, checked materials supplies and coordinated manpower requirements to meet expected demand.
- Supervised successful team of 13 employees
- Cleaned various work areas by mopping, vacuuming, and window-washing to keep facility professional and organized.
- Tracked and documented completed duties.
- Maintained high level of morale and team-work on production floor through frequent communication with employees.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
- Sanitized frequented areas and equipment using company approved supplies.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Follow blue-prints to effectively complete set-ups for events to client satisfaction.
- Pull out or push in bleachers for various sport events.
Porter/ Support
Dō Cookie Dough Confections
New York, NY
11.2016 - 08.2017
- Performed basic maintenance and cleaning, as needed.
- Ensured complete cleanliness both inside and outside of the store.
- Maintained inventory of all cleaning supplies.
- Tracked and documented completed duties.
- Unboxed, stored and organized incoming kitchen supplies, as well as ingredients with every delivery using FIFO method.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
- Cleaned industrial mixer, oven, and fridges after each shift
- Greeted visitors pleasantly upon arrival at store and entertained them while managing a 30 mins - 2 hours or more line to get in store.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Restock flower, sugar, eggs, butter or other ingredients for kitchen staff when needed.
Supervisor/Cook
Horn Blower Cruises And Events
New York, NY
12.2011 - 11.2016
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Established and enforced clear goals to keep all employees on same level and working collaboratively.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Operated all kitchen equipment safely to avoid injuries.
- Inspected incoming supplies to verify conformance with materials specifications and quality standards.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Drop-off and pick-up important deliveries.
- Cleaned customers boots.
- Set up furniture according to blueprint for upcoming events.
- Drove and operated heavy machinery including forklifts.
Laborer
Doc Duc Furniture
New York, NY
12.2008 - 12.2011
- Performed daily schedule of appointments with an eye for both quality and speed of service.
- Contacted customers prior to delivery to coordinate delivery times.
- Loaded and unloaded furniture onto trucks.
- Obtained signatures needed to complete and process all paperwork efficiently.
- Deliver furniture to each location in a timely and effective schedule.
- Set up and build furniture pieces to customers satisfaction.
Chef/ Cashier
Domino’s Pizza
Brooklyn, NY
06.2006 - 12.2008
- Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
- Open store and make sure that it is set up and ready for the upcoming shift.
- Maintained high productivity by efficiently processing cash, credit, and debit transactions.
- Prepared and made pizza or other dishes specific to each customers order.
- Maintain a clean kitchen and customer area.
- Smoothly processed incoming orders with exceptional accuracy.
- Deliver food to its receipts.
Education
High School Diploma - undefined
Franklin K Lane
Brooklyn, NYSkills
- Goal-oriented
- Effective team player
- Dependable and reliable
- Able to control large crowds/ lines
- Fast learner
- Excellent Customer Services
Timeline
Shipper and Packer
Alan Ritchey Inc
12.2021 - 09.2023
Supervisor
NJIT / Compass Group
08.2017 - 12.2021
Porter/ Support
Dō Cookie Dough Confections
11.2016 - 08.2017
Supervisor/Cook
Horn Blower Cruises And Events
12.2011 - 11.2016
Laborer
Doc Duc Furniture
12.2008 - 12.2011
Chef/ Cashier
Domino’s Pizza
06.2006 - 12.2008
High School Diploma - undefined
Franklin K Lane