Nigel Kutepa
Arlington,TX
Summary
Highly skilled individual experienced with a strong background in Biology graduating soon with a Bachelor's of Science in Biology. Talented Technical Support Representative with gift for understanding needs of both business and home users. Proven skill in resolving problems quickly on first call. Research Biologist practiced in cell-based assay development, molecular biology and genetics, as well as drafting corresponding technical and research documents. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Scientist experienced in establishing investigative tasks and motivating staff to attain goals. Offers knowledge of laboratory equipment, safety practices and biohazard disposal.
Overview
4
4
years of professional experience
Work History
Lab Assistant
University Of Texas At Arlington
08.2022 - 11.2022
- Prioritized tasks efficiently to meet project deadlines while maintaining high-quality results in a fast-paced laboratory environment.
- Contributed to the successful completion of research projects by effectively managing time, resources, and workload while maintaining a high level of quality control.
- Achieved timeliness in sample processing for optimal preservation of specimen integrity during analyses.
- Streamlined data analysis by utilizing software tools and statistical methods for accurate interpretation of results.
Help Desk
University Of Texas At Arlington
01.2022 - 05.2022
- Scheduled and trained help desk employees.
- Coordinated help desk and technical support services.
- Managed L1 help desk processes and procedure.
- Managed, coached, appraised, and motivated help desk team.
Receptionist
Collin County Community College
01.2019 - 04.2019
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Bachelor of Science - Biology
The University of Texas At Arlington
Arlington, TX12.2024
Associate of Science - Science
Collin College
Frisco, United States05.2021
High School Diploma -
St.George's College , Zimbabwe
Harare, Zimbabwe07.2018
Skills
- Sample checking
- Lab testing and reporting
- Documentation compliance
- MRSA PCR testing
- Escalation management
- Incident Management
Timeline
Lab Assistant
University Of Texas At Arlington
08.2022 - 11.2022
Help Desk
University Of Texas At Arlington
01.2022 - 05.2022
Receptionist
Collin County Community College
01.2019 - 04.2019
Bachelor of Science - Biology
The University of Texas At Arlington
Associate of Science - Science
Collin College
High School Diploma -
St.George's College , Zimbabwe
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