Summary
Overview
Work History
Education
Skills
Timeline
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Nigel Lunsford

Spring,TX

Summary

Detail-oriented and experienced Account supervisor seeking to leverage 1 1/2 years of extensive expertise in US customs regulations and procedures to facilitate efficient and compliant import/export operations. Handled an average of 90+ entries a month. I'm dedicated to ensuring seamless cross-border transactions and minimizing customs related delays. Seeking to apply comprehensive knowledge of international shipping regulations and logistics coordination to contribute to a dynamic logistics company.

Overview

11
11
years of professional experience

Work History

Imports/Export account supervisor

R.W. Smith and Co, Inc.
  • Managed customs clearance processes for imports and exports, ensuring compliance with all relevant laws and regulations
  • Prepared and submitted customs documentation such as commercial invoices, bills of lading, and import/export declarations
  • Conducted tariff classification and valuation of goods to determine applicable duties and taxes
  • Advised clients on customs regulations, tariff treatments, and trade agreements
  • Coordinated with government agencies, carriers, and clients to resolve customs-related issues promptly
  • Managed international shipments from origin to destination, ensuring timely and cost-effective delivery
  • Coordinated transportation, customs clearance, and warehousing activities for air, ocean, and ground freight
  • Negotiated rates with carriers and freight agents to optimize shipping costs
  • Prepared and processed shipping documentation, including bills of lading, export/import documentation, and customs declarations
  • Communicated effectively with clients, suppliers, and overseas agents to resolve shipment issues and provide status updates
  • Implemented logistics strategies to improve operational efficiency and customer satisfaction

Lead driver/ Manager

Jet Wrecker Service
08.2013 - 08.2024
  • Tracked driver behavior, timekeeping and attendance
  • Tracked drivers to maximize utilization
  • Conducted periodic probation reviews of new drivers
  • Conducted annual driver performance reviews and compiled development plans to help drivers reach and maintain required standards
  • Created and enforced policies and procedures for the entire team
  • Identified opportunities to reduce cost and improve productivity
  • Supervised activities of workers engaged in receiving, storing, shipping and towing vehicles per local and state regulations.

Business Owner/Operator

Krom Logistics LLC
09.2019 - 03.2024
  • Retained valid proof of insurance and registration in vehicles
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control
  • Loaded, balanced and secured products to safely transport goods
  • Maintained telephone and radio contact with the supervisor to receive delivery instructions
  • Delivered customer orders to homes and places of business within established time frames
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills
  • Used ropes and blocks to safely secure cargo for transport
  • Inspected truck for defects and safe operating condition before, during and after trips
  • Conducted daily DOT pre-trip inspections according to set checklist
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues
  • Recorded expenses and maintained receipts.

Education

Arson Investigation/ Fire Safety -

University of Houston - Downtown
01.2018

High School Diploma -

Alief Hastings High School
01.2007

Skills

  • Proficient in customs regulations and compliance
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Strategic thinker with the ability to analyze data and make informed decisions
  • Proficient in customs brokerage software and CargoWise
  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Inventory Control
  • Problem-Solving
  • Multitasking
  • Time Management
  • Attention to Detail

Timeline

Business Owner/Operator

Krom Logistics LLC
09.2019 - 03.2024

Lead driver/ Manager

Jet Wrecker Service
08.2013 - 08.2024

Imports/Export account supervisor

R.W. Smith and Co, Inc.

Arson Investigation/ Fire Safety -

University of Houston - Downtown

High School Diploma -

Alief Hastings High School

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