NIGEL MAXWELL
Cincinnati,OH
Summary
Dedicated restaurant professional with extensive expertise in all aspects of front-of-house dining service, consistently demonstrating an exceptional work ethic and a keen sense of urgency. Skilled in effective time management and thriving in fast-paced, team-oriented environments while delivering outstanding customer experiences. Proficient in standard food and beverage service, with specialized skills in wine pairings, upselling through comprehensive menu knowledge, bottle service, and craft cocktail creation. Committed to enhancing guest satisfaction through personalized service and attention to detail.
Overview
19
19
years of professional experience
Work History
Sound Technician
IATSE 209
01.2011 - Current
- Managed microphone setup and level adjustments to ensure high-quality audio capture for on-location film projects.
- Kept inventory of all audio equipment, ensuring timely repairs and replacements when necessary.
- Prepared, packed and transported audio equipment for events and location shoots.
Bartender, Server
Quarter Bistro
01.2009 - 01.2019
- Developed and maintained relationships with regular patrons, improving customer retention and loyalty.
- Collaborated with kitchen staff to synchronize food and beverage service, enhancing overall dining experience.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Server
Mr. Sushi
01.2011 - 01.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server Assistant, Expo, Barback
Cumin
01.2008 - 01.2009
- Bus tables, food run, expo, Barback
- Assisted servers in delivering food and beverages efficiently to enhance guest satisfaction.
- Streamlined workflow processes by coordinating communication between front-of-house and back-of-house teams.
- Streamlined service efficiency, assisting servers with food delivery and urgent customer requests.
- Supported bartenders by restocking supplies and maintaining cleanliness in bar area.
Server Assistant
Boca
01.2007 - 01.2009
- Assisted servers in delivering food and beverages efficiently to enhance guest satisfaction.
- Supported kitchen staff by expediting food orders to dining area, ensuring hot and fresh service.
- Monitored dining room inventory and replenished as necessary.
Education
High School Diploma -
Mariemont High School
Cincinnati, OH06.2005
Associate of Applied Science - Audio Engineering
University of Cincinnati
Cincinnati, OHSkills
- Customer service expertise
- Highly reliable
- Team player
- Great work ethic
- Strong memorization skills
- Sense of urgency
- Excellent time management
- Order accuracy
- Inventory management
- POS system knowledge
- Wine pairing
- Cocktail preparation
Timeline
Sound Technician
IATSE 209
01.2011 - Current
Server
Mr. Sushi
01.2011 - 01.2013
Bartender, Server
Quarter Bistro
01.2009 - 01.2019
Server Assistant, Expo, Barback
Cumin
01.2008 - 01.2009
Server Assistant
Boca
01.2007 - 01.2009
Associate of Applied Science - Audio Engineering
University of Cincinnati
High School Diploma -
Mariemont High School