Addis Jackson
Summary
Results-driven professional with expertise in developing and implementing long-term policies to facilitate organizational change. Skilled in managing client relationships to enhance satisfaction and retention. Proficient in analyzing data trends and leveraging social media for effective online marketing strategies.
Overview
26
26
years of professional experience
Work History
STACK WEB DEVELOPER
Pursuit Fellowship
Queens, New York
02.2023 - Current
- Translate user needs into structured workflows—mirroring the clarity required for lease‑signing appointments.
- Maintain detailed project documentation and update digital trackers with accuracy.
- Build user‑focused applications emphasizing accessibility and clear information flow.
- Key Projects:
Treasures & Trinkets App — JavaScript system organizing shopper, purchase, and store data.
Addis’ Galactic Getaway — Searchable interface built with HTML, CSS, and JavaScript.
Community Support & Technical Specialist
Self-employed
Bronx, New York
01.2006 - Current
- Guide individuals through complex technical processes, mirroring the step‑by‑step support required for lease‑signing appointments.
- Maintain organized digital and physical records, track client progress, and manage sensitive information with discretion.
- Troubleshoot hardware and software issues while communicating solutions clearly to non‑technical users.
- Build trust with diverse clients, often during stressful or time‑sensitive situations.
Stock Associate
NYC ACS
01.2016 - 01.2017
- Supported vulnerable children during overnight hours, requiring empathy, patience, and trauma‑informed communication.
- Helped ease transitions during stressful circumstances—experience directly relevant to supporting NYCHA residents through major housing changes.
- Maintained accurate logs and followed strict confidentiality protocols.
Quality Engineer
Wyeth Pharmaceuticals
01.2006 - 01.2007
- Evaluated operational procedures against regulatory standards, mirroring the compliance‑focused nature of HUD/NYCHA documentation.
- Conducted audits, prepared reports, and recommended corrective actions.
- Maintained meticulous documentation and collaborated with cross‑functional teams.
Chemical Engineer/ Technical Writer
Bristol Myers Squibb
New Brunswick, New Jersey
06.2002 - 12.2002
- Developed comprehensive operational manuals for pharmaceutical plant, detailing workflows and safety requirements.
- Created AutoCAD diagrams illustrating fire-safety systems, emergency exits, and fire-response equipment locations.
- Documented end-to-end production processes from raw material intake to final vial sterilization.
- Mapped plant zones and access levels, specifying authorized personnel and required PPE protocols.
- Coordinated with engineering, safety, and operations teams to verify diagram accuracy and compliance standards.
- Translated complex technical information into clear language for all staff levels.
- Ensured documentation met regulatory standards while maintaining accuracy and consistency across all manual sections.
- Produced comprehensive plant-wide manual for new employees, visitors, and technical staff, showcasing strong organizational skills.
Chemical Engineer
General Mills
Compton
05.2000 - 09.2000
- Evaluated and validated the plant’s CIP system, identifying programming errors and recommending cost‑effective solutions.
- Documented findings and communicated results to engineering leadership.
- Demonstrated analytical thinking and attention to detail.
Education
Bachelor of Science - Chemical Engineering Chemistry
University of Massachusetts, Amherst
Amherst, MA04-2004
No Degree - FULL STACK WEB DEVELOPER
Pursuit Fellowship
Queens, NYSkills
Core competencies
- Community outreach and engagement
- Client issue resolution and support
- Documentation preparation and review
- Data tracking and entry
- Management of confidential information
- Communication within the community
- Collaboration across teams
- Adaptability and problem-solving skills
Accomplishments
- STEMTEC Distinguished Teaching Scholar — ’98, ’99, ’00
- College of Engineering Service Award — ’98, ’99, ’00
- Minority Engineering Program Leadership Award — ’99, ’00
- National Science Foundation Sophomore Award — ’99
- National Society of Black Engineers - President
- Society of Hispanic Professional Engineers
- American Chemical Society
- Phi Sigma Pi – National Honor Society
Timeline
STACK WEB DEVELOPER
Pursuit Fellowship
02.2023 - Current
Stock Associate
NYC ACS
01.2016 - 01.2017
Community Support & Technical Specialist
Self-employed
01.2006 - Current
Quality Engineer
Wyeth Pharmaceuticals
01.2006 - 01.2007
Chemical Engineer/ Technical Writer
Bristol Myers Squibb
06.2002 - 12.2002
Chemical Engineer
General Mills
05.2000 - 09.2000
Bachelor of Science - Chemical Engineering Chemistry
University of Massachusetts, Amherst
No Degree - FULL STACK WEB DEVELOPER
Pursuit Fellowship