Nigel Simoneaux

Dillard's Inc.

02.2025 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Managed efficient cash register operations.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Performed cash, card, and check transactions to complete customer purchases.
Monitored customers for signs of security concerns and escalated issues to management.