Overview
Work History
Education
Skills
Timeline
Generic

Nigel Slaughter

Houston,TX

Overview

6
6
years of professional experience

Work History

Multi-Site Property Manager

Rockstar Capital
Houston , TX
08.2023 - Current
  • Handled resident complaints and expedited maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Built relationships with service vendors and submitted associated billing statements.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
  • Drafted and monitored budgets for overall maintenance and operations.

Assistant Community Manager

RPM Living
Houston , TX
07.2022 - 08.2023
  • Collected residents' monthly rent payments, recorded transaction details and submitted bank deposits promptly to ensure availability of operating funds.
  • Proficient in Yardi Voyager, RentCafe, Yieldstar, Radix, Salto Systems, and more property management related systems.
  • Drafted and composed correspondence to applicants and residents, including notifications determining residential eligibility.
  • Tracked and monitored office supply inventory to restock and purchase new items, including sourcing and selecting best price suppliers.
  • Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning.
  • Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
  • Oversaw repairs and enhancements by working closely with maintenance staff.
  • Drove facility growth and increased resident morale by planning special activities.
  • Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.

Leasing Agent/Leasing Manager

RPM Living
San Antonio, TX
08.2020 - 07.2022
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Increased occupancy through dynamic marketing initiatives.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Contacted and followed up with tenants on renewal notices.
  • Conducted background checks on applicants.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.

Front Office Coordinator

Hotel Emma
San Antonio, TX
03.2018 - 08.2020
  • Using OPERA to track guest Check-in and Departure. As well as settle any folio adjustments and charges
  • Facilitate and carry out all guest request and establish communication with housekeeping to ensure smooth departures and Amenity set up
  • Exude exceptional guest service and five diamond hospitality standards
  • Resolve guest issues using in-house communication systems HOTSOS
  • Maintained general office organization and cleanliness.
  • Processed and prepared memos, correspondence, travel vouchers and other documents, routing them to appropriate personnel.
  • Contacted customers via phone and email to confirm reservation details and follow up with inquiries.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

Education

Associate of Applied Science - Fine Arts

The New York Conservatory for Dramatic Arts
2015

High School Diploma -

Churchill High School
2011

Skills

  • Repair Planning
  • Deposits Management
  • Budget Preparation
  • Tenant and Owner Liaising
  • Dispute Handling
  • Multi-Family Property Management
  • Proficiency in Yardi, RentCafe, Knock, and other property management software

Timeline

Multi-Site Property Manager

Rockstar Capital
08.2023 - Current

Assistant Community Manager

RPM Living
07.2022 - 08.2023

Leasing Agent/Leasing Manager

RPM Living
08.2020 - 07.2022

Front Office Coordinator

Hotel Emma
03.2018 - 08.2020

Associate of Applied Science - Fine Arts

The New York Conservatory for Dramatic Arts

High School Diploma -

Churchill High School

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Nigel Slaughter