Nigel Wilson
Hackensack,NJ
Summary
Outgoing Account Receivables Supervisor with hands on experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
21
21
years of professional experience
Work History
Snr A/R Processor
Konica Minolta Business Solutions
04.2021 - 05.2021
- Apply and post cash from lockbox daily
- Process and apply Credit card Payments
- Process Journal vouchers from Credit Department
- Research payments without remit so that payment can be apply
- Assist other Team members with work load
- Train new members joining team
- Reverse incorrect applications
- Identify and post correctly all misdirected Payments
Account Receivables Supervisor
Konica Minolta Business Solutions US
04.2019 - 05.2021
- Enhanced team productivity by providing regular training on accounting software and tools.
- Conducted census, financial, and insurance reports of payors to determine necessary actions for overdue or credited accounts.
- Conducted monthly account reviews to identify potential issues and maintain healthy aging reports.
- Collaborated with internal departments to resolve billing discrepancies, improving interdepartmental communication.
- Automated routine tasks through the implementation of advanced technology solutions, freeing up staff time for more strategic initiatives.
- Developed comprehensive reporting systems to track key performance metrics in real-time effectively.
- Set goals for accounts receivable team of four clerks and one Snr Accounts Receivable staff by developing strategies to meet goals.
Receivables Analyst/Collection Agent
DHL Jamaica Express
01.2017 - 01.2018
- Managed the Collection Team processes
- Identified and arrange weekly visits to customers affecting DSO and Over 60 as part of efforts to collect and maintained accounts.
- Provided visibility report on accounts receivables balances to the Finance Manager
- Decided with Finance Manager the accounts to send to our third party collection agency and follow up for updates on payments
- Worked closely with Shared Service Centre team to resolve customer issues regarding cash application
- Managed the collection efforts for Top revenue and global customers while maintaining a good business relationship
- Actively communicate with Sales Team with respect to handling difficult customers
- Make decisions on suspension accounts to improve bad debts.
- Monthly communication to Senior management as efforts and plans on collection efforts
- Worked with customers to understand needs and provide excellent service
- Served customers and followed outlined steps of service
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
Duties Accountant
DHL JAMAICA EXPRESS
05.2006 - 12.2016
- Billed Customs Duty invoices and Load and In SAP
- Research and address queries regarding Customs Duties
- Oversee and manage Customs Duty Cashier
- Provide visibility reports to Senior Management on Customs Duty account performance
- Constant review of Customs Duty Aging in Sap and initiate collection efforts including customer visits and meetings
- Performs Balance sheet reconciliation
- Make decisions and provision for Bad Debt regarding the customs duty account.
- Assisted with the preparation of quarter P&L
- Continuous review of all areas relating to the customs duties accounts and services and initiate improvements
Billing Clerk
DHL Jamaica Express
08.2002 - 03.2005
- Operated both automated and manual billing system to generate Freight invoices
- Reviewed customer billing disputes with the operations department for solutions
- Followed established procedures to ensure compliance with company policies and customer contractual agreement
- Performed complex freight billing for customers
- Assisted with the daily tasks at front counter and assist with walk-in customers
- Addressed trends and root causes of errors
Sales Agent Representative
Sanya Electronics Store
02.2000 - 07.2002
- Greeted customers and inquired about their needs
- Worked with other team members and leaders to ensure a high-quality customer experience
- Compiled customer receipts and monitored incoming and outgoing cash flow
- Advised customers and assisted when needed to locate or replace product
- Packaged customer’s purchases
Education
High School Diploma -
Kingston College
Kingston 07-2000
No Degree - Accounting And Finance
University College of The Caribbean
Kingston Current
Skills
- P>Microsoft Office Suit (Excel, Power Point and word
- P>Communication and Solution Oriented Skills:
- P>Time Management:
- P>Adaptability:
- P>Analytical Skills:
- Attention to Detail
Accomplishments
- Directly Supervised team of 5 staff members.
- Collaborated with a team in the development of AR cash application software
- Achieved 100% target goals by completing task with accuracy and efficiency.
- Used Microsoft Excel to analyze and identify areas of exposure
- Constantly provide guidance to a team of five staff members
- Implementing effective and efficient processes.
EVP Recognition
For the past two years, I have been recognize by the the EVP & CFO for outstanding work and achievements in AR
Vice President of Accounts Receivables & Credit recognized me for my outstanding contribution for reducing cost.
Timeline
Snr A/R Processor
Konica Minolta Business Solutions
04.2021 - 05.2021
Account Receivables Supervisor
Konica Minolta Business Solutions US
04.2019 - 05.2021
Receivables Analyst/Collection Agent
DHL Jamaica Express
01.2017 - 01.2018
Duties Accountant
DHL JAMAICA EXPRESS
05.2006 - 12.2016
Billing Clerk
DHL Jamaica Express
08.2002 - 03.2005
Sales Agent Representative
Sanya Electronics Store
02.2000 - 07.2002
High School Diploma -
Kingston College
No Degree - Accounting And Finance
University College of The Caribbean
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