Nigel Robinson
Killeen
Summary
Dynamic manager with a proven record of timely and efficient. leveraging in-depth knowledge of information technology . Accomplished operations through exceptional organizational skills and effective coordination. Recognized for enhancing teamwork and communication to consistently meet company objectives while delivering outstanding service. A commitment to continuous professional development ensures the application of best practices in management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Inshop/Driver Manager
Jimmy John's
05.2024 - Current
- Oversee food preparation ensuring accurate and timely orders.
- Organized various food and drink items for packaging and transportation
- Optimized route planning for maximal efficiency.
- Liaise with clients and suppliers.
- Managed security protocols and transportation for substantial monetary transactions.
- Led teams of employees.
- Executed projects within defined scopes, schedules, and budgets.
I.T. Specialist (25B)(Airborne)
US Army(1SFG)
10.2014 - 05.2023
- Delivered technical support to users encountering challenges with software applications.
- Spearheaded resolution of complex client concerns through expert support.
- Facilitated regular meetings with staff to evaluate progress and resolve concerns.
- Designed and executed specialized procedures to enhance customer service operations.
- Exhibited strong problem-solving skills by efficiently and effectively resolving issues.
- Optimized time management strategies to ensure timely completion of tasks and adherence to deadlines.
- Enhanced customer satisfaction by effectively resolving issues through knowledgeable and friendly service.
- Acknowledged by management for delivering outstanding customer service.
Stock Assistant
JCPenney
10.2013 - 06.2014
- Organized merchandise displays to enhance customer shopping experience.
- Assisted in inventory management and stock replenishment processes.
- Collaborated with team members to maintain store cleanliness and organization.
- Trained new staff on operational procedures and customer service standards.
Food Runner
Charlton Methodist Hospital
12.2012 - 07.2013
- Delivered meals efficiently to patients, ensuring proper dietary requirements were met.
- Collaborated with kitchen staff to streamline food preparation processes and enhance service speed.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Assisted in training new food runners on procedures and best practices for efficient service delivery.
Stocker
Walmart
10.2011 - 05.2012
- Organized stock shelves efficiently to optimize product visibility and accessibility.
- Assisted in inventory management by restocking items based on sales patterns.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Trained new associates on stocking procedures and best practices for product placement.
Sales Associate/cook
AAFES Exchange
06.2008 - 01.2009
- Provided exceptional customer service to enhance shopping experience and foster loyalty.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Processed transactions efficiently using point-of-sale systems to minimize wait times.
- Collaborated with team members to maintain a clean and organized sales floor environment.
Education
Some College (No Degree) - General Studies
UMGC
OnlineHigh School Diploma -
Hedgesville High School
Hedgesville, WV06-2011
Skills
- information technology services
- Inventory management
- Project management
- Order fulfillment
Education and Training
false,other,other
Languages
German
Limited Working
Timeline
Inshop/Driver Manager
Jimmy John's
05.2024 - Current
I.T. Specialist (25B)(Airborne)
US Army(1SFG)
10.2014 - 05.2023
Stock Assistant
JCPenney
10.2013 - 06.2014
Food Runner
Charlton Methodist Hospital
12.2012 - 07.2013
Stocker
Walmart
10.2011 - 05.2012
Sales Associate/cook
AAFES Exchange
06.2008 - 01.2009
High School Diploma -
Hedgesville High School
Some College (No Degree) - General Studies
UMGC