Compassionate and dedicated physical therapy technician with 2 years of experience in an outpatient setting. Proven ability to provide exceptional care and support to patients, with a strong commitment to helping individuals achieve their maximum physical potential. Prioritizing empathy and effective communication, strives to foster a positive therapeutic relationship with each patient. Goal is to ensure patient comfort and progress throughout the rehabilitation process.
Overview
10
10
years of professional experience
Work History
Physical Therapy Technician/Team Lead
Orthopaedic and Sports Therapy Center
03.2022 - Current
Followed all HIPAA rules and regulations regarding patient confidentiality
Contributed to a positive work environment by collaborating with colleagues, sharing knowledge and expertise, and fostering a sense of camaraderie among the staff.
Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
Monitored patient progress on exercises and reported changes to physical therapist or physical therapy assistant
Executed interventions of modalities/flow sheet or exercise as directed by therapist or assistant
Supervised the gym floor and made sure other techs were placed in their right zones
Voiced opinions and contributed ideas
Maintained accurate documentation of patient progress, enabling timely adjustments to treatment plans for optimal results.
Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as cold and hot therapy, laser, traction and electrical stimulation.
Supported patient mobility and safety by providing proper assistance during exercises and transfers.
Trained techs and aligned it with our organizational goals
Maintained cleanliness and sanitation of clinic or treatment environment
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Home Health Aide
Wichita Home Health Services
06.2021 - 02.2022
Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client
Traveled to clients' homes to complete healthcare services and promote continuity of care
Provided mobility assistance such as walking and regular exercising
Followed nutritional plans to prepare optimal meals
Communicated regularly with clients' families to provide updates on health and wellbeing.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Norman Regional Volunteer
Emergency Department
01.2020 - 03.2020
Developed and maintained compliance database, tracking all compliance activities and documents
Responded to employee inquiries regarding compliance regulations and procedures
Round on patients offering pillows, blankets and refreshments
Restock linens, nutrition, tubes directed by the charge nurse
Used proper hand hygiene procedures
Maintained clean, neat, and operational facilities to serve program needs.
Co-Teacher
Child Development Center
11.2018 - 06.2019
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
Supported student physical, mental, and social development using classroom games and activities
Incorporated exciting and engaging activities to achieve student participation and hands-on learning
Followed health and safety protocols crucial for maintaining safe and sanitary environments for children and staff, while serving meals/snacks
Utilized data-driven decision-making processes to inform instructional strategies and improve overall student achievement levels in the classroom.
Facilitated learning through play, stories, and outdoor activities for successful child outcomes.
Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Sales Associate/Cashier
Forever 21
09.2016 - 01.2017
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assisted customers by answering questions and fulfilling requests
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Front-line/Cashier
Qdoba Mexican Grill
10.2014 - 05.2015
Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Greeted customers promptly and took orders to keep flow of traffic moving.
Education
Southwestern Christian University
Bethany, OK
No Degree - Physical Therapy (Pre-Physical Therapy)
Vernon College
05.2023
Bachelor of Arts - Sociology and Pre-Physical Therapy
The University of Oklahoma
Norman, OK
05.2020
High School Diploma -
Del City High School
Del City, OK
05.2015
Skills
Teamwork
Leadership
Interpersonal
Multitasking
Problem-solving
Attention to detail
Reliability
Time management
Additional Information
Participated In: The Essence of Oklahoma Dance Team, OU Minorities in Healthcare/Medicine, Pre-Med Club, Black Student Association, American Indian Student Association, Women of Power, Meals on Wheels, Food & Shelter Inc., The Wichita Falls Area Food Bank, Dream Team, Functional Instructive Training
Timeline
Physical Therapy Technician/Team Lead
Orthopaedic and Sports Therapy Center
03.2022 - Current
Home Health Aide
Wichita Home Health Services
06.2021 - 02.2022
Norman Regional Volunteer
Emergency Department
01.2020 - 03.2020
Co-Teacher
Child Development Center
11.2018 - 06.2019
Sales Associate/Cashier
Forever 21
09.2016 - 01.2017
Front-line/Cashier
Qdoba Mexican Grill
10.2014 - 05.2015
Southwestern Christian University
No Degree - Physical Therapy (Pre-Physical Therapy)
Vernon College
Bachelor of Arts - Sociology and Pre-Physical Therapy
The University of Oklahoma
High School Diploma -
Del City High School
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